Office Manager

Jackson Hewitt - 2215 • Spokane Valley, WA

59d

About The Position

The Office Manager is responsible for assisting in staffing, training in tax preparation, and providing excellent customer service. This position requires leadership, time management, and monitoring of the productivity and growth of the office. The Office Manager is the direct support staff to the Area Manager.

Requirements

• High School Diploma or equivalent
• Customer service experience
• Computer/Technology experience
• PTIN certification (can be obtained after the hire date)

Nice To Haves

• Tax preparation experience preferred
• Management experience preferred

Responsibilities

• Tax Preparation
• Assists in recruiting, interviewing, and training employees
• Creates and maintains employee schedules to ensure proper staffing
• Assists in ensuring that employees are upholding company policies and procedures
• Manages and monitors office for performance and productivity
• Resolves customer service issues
• Assists the Tax School Instructor (open to the public as well as employees)
• Complies with daily accounting procedures
• Communicates effectively with staff to ensure they are well-informed regarding products and promotions
• Supports and encourages staff to carry out the company mission as well as meet company and personal goals.

Benefits

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Training & development
• Flexible schedule
• Environment focused on teamwork
• Year-around position
• Free continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees