Office Manager - Dr. O'Neal

Imperial Health • Lake Charles, LA

18d • Onsite

About The Position

Performs the general duties of the patient access representative job function with the added authority and responsibility of being in charge of the front office among other essential functions.

Requirements

• High School diploma or equivalent
• Previous medical office experience required.
• Skills in communication.
• Skills in cashiering and the patient access function.
• Skills in operating a computer.
• Skills in medical terminology.
• Ability to communicate effectively in written and verbal form.
• Ability to be a team player.
• Ability to work flexible hours.
• Must be able to handle multiple tasks.
• Must be able to work in a fast paced work environment.
• Must be service oriented
• Ability to exercise initiative, good judgment, and decision making in employment matters.

Nice To Haves

• Previous supervisory or managerial experience in a medical office is preferred.
• Familiarity with billing and coding preferred.

Responsibilities

• Communicates performance expectations to assigned staff.
• Collects time off requests from assigned staff and approves bi-weekly time cards.
• Monitors attendance.
• Assigns general duties and controls the work flow in the front office.
• Provides general orientation and training to assigned staff.
• Participates in the selection of new hires.
• Participates in the performance evaluation/disciplinary process.
• Answers incoming calls, makes appointments, takes prescription refill requests, accepts consult requests, referrals, and preauthorizations from other physicians and notifies doctors of the same.
• Advises and directs patients, including walk-ins, appearing at the front desk about registration procedures.
• Monitors charts for credit status of delinquent accounts.
• Performs all other tasks as assigned by doctor.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees