Office Manager

AQUA DERMATOLOGY MANAGEMENT LLC•Atlantis, FL

27d•Onsite

About The Position

The Office Manager is responsible for ensuring the delivery of effective quality care to patients, leading and supporting team members in daily operations and upholding the vision and mission of the Practice.

Requirements

Minimum high school diploma
Must be able to work well independently, but ask for help when needed.
Must have the ability to use applicable EMR technology and Microsoft Office.

Nice To Haves

Two to five years of experience in a management/supervisory role in a medical office is preferred
Prefer that the individual has an understanding of dermatology office protocol and procedures and can effectively lead a team in a dermatology office.

Responsibilities

Partners with leadership, providers, and staff to manage operations of assigned practice location(s) including patient care and retention, personnel management, and workflow of the office and clinical team members.
Monitors and maintains performance practice standards; ensures defined target standards for number of patient appointments, staffing productivity, patient experience and other business performance standards are met.
Implements policies and procedures that ensure efficient operations supporting both administrative and clinical functions.
Identifies and applies cost saving and revenue enhancing opportunities.
Manages inventory of necessary supplies, equipment, technology, and other resources necessary for high quality patient care and efficient function of the practice.
Evaluates performance of all office team members, effectively communicating, giving timely feedback and empowers team member to do their jobs well.
Assists in the onboarding process by training and evaluating new team members.
Assumes responsibility for patient flow processes. Strategizes to improve efficiency and eliminate barriers that impact patient care.
Provides coverage for Front Desk Specialist and/or Medical Assistant as needed.
Works well in a team environment building and inspiring good working relationships to accomplish common tasks in a collegial manner.
Adheres to the Water’s Edge Mission Statement, Credo and Service Goals and Values providing exceptional customer service at all times.
Cultivates a culture of compliance that adheres with local, state and federal regulatory requirements.