Office Manager - Adult Behavioral Health Services

Hartford Healthcare • Vernon, CT

3d

About The Position

Office Manager provides administrative support, scheduling, EPIC documentation, under direction of the Program Manager, including overall responsibility for medical & educational records, computer data input and general secretarial duties. In addition, the Office Manager provides functions including pre-admission & admission, registration, demographic and insurance verification. Performs the collection of co-pay portions due on account.. Provides a detailed review of epic services and/or gathers other data for reports and is responsible for interdepartmental data exchange. Create and maintain records at time of admission, close record at time of discharge, audit records according to Natchaug Hospital and regulatory guidelines, process internal and external record requests assuring confidentiality and appropriate releases of information. Take referral information and schedule intakes as assigned, gather appropriate signatures as necessary for admissions, input data into CMHC, arrange for transportation as necessary. Provide general clerical support by transcribing and typing various correspondences, answering and routing calls, taking messages, greeting and assisting visitors, distributing mail, maintaining office equipment and arranging for service when needed. Coordinates and schedules site/program activities and maintains a calendar of events, meetings and deadlines relevant to service location.

Requirements

• Experience with Microsoft word, publisher, excel, and email required
• Experience in Medical, Educational or Behavioral Health office
• High school graduate or GED
• Excellent organizational and secretarial skills
• Excellent customer service with internal and external customers

Responsibilities

• administrative support
• scheduling
• EPIC documentation
• overall responsibility for medical & educational records
• computer data input
• general secretarial duties
• pre-admission & admission
• registration
• demographic and insurance verification
• collection of co-pay portions due on account
• detailed review of epic services
• gathers other data for reports
• responsible for interdepartmental data exchange
• Create and maintain records at time of admission
• close record at time of discharge
• audit records according to Natchaug Hospital and regulatory guidelines
• process internal and external record requests assuring confidentiality and appropriate releases of information
• Take referral information and schedule intakes as assigned
• gather appropriate signatures as necessary for admissions
• input data into CMHC
• arrange for transportation as necessary
• Provide general clerical support by transcribing and typing various correspondences, answering and routing calls, taking messages, greeting and assisting visitors, distributing mail, maintaining office equipment and arranging for service when needed
• Coordinates and schedules site/program activities and maintains a calendar of events, meetings and deadlines relevant to service location

Benefits

• Medical and dental benefits
• 401(k) plan with employer match up to 7%
• Generous paid time off with accrual starting on the date of hire
• Tuition Assistance
• Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees