Office Manager

Specialized Education Services • Union City, CA

5h • $50,000 - $55,000 • Onsite

About The Position

Fuel student success—and your own—as you support your assigned student as determined by their individualized education plan (IEP). Realize the joy of possibility as you provide customized behavior support and teach valuable life skills. You will play an essential role as part of a multidisciplinary team in delivering holistic guidance and support.

Requirements

• Education & Experience: High school diploma required; associate’s or bachelor’s degree preferred. Minimum 2–3 years of administrative or office management experience, preferably in a school or youth-serving organization.
• Systems & Technology: Proficiency with student information systems (e.g., Infinite Campus/Student Central), Google Workspace/Microsoft Office, and the ability to quickly learn SESI platforms and compliance systems.
• Operations & Compliance: Strong understanding of front-office operations, records management, attendance procedures, enrollment workflows, and confidentiality requirements (FERPA).
• Communication & Customer Service: Professional, culturally responsive communicator with the ability to engage families, students, staff, and district partners in high-stakes or emotionally charged situations.
• Organization & Professional Disposition: Highly organized, detail-oriented, dependable, and able to manage competing priorities in a fast-paced alternative education environment while modeling SESI’s Core 5 values (Transparent, Decisive, Humble, Accountable, Inclusive).

Responsibilities

• Supports the daily operations of the PEAK campus by maintaining an organized, welcoming, and efficient front office aligned to SESI’s Core 5 values.
• Manages communication for the campus—greeting and screening visitors, directing calls and emails, and ensuring clear, timely information flow between families, staff, district partners, and the Program Manager.
• Maintains accurate and compliant records, including attendance updates, enrollment paperwork, Student Central uploads, Infinite Campus documentation, and required SESI/PEAK reporting.
• Coordinates staff schedules, substitutes, supply orders, maintenance requests, and campus logistics to ensure smooth instructional and behavioral programming.
• Serves as a consistent and professional point of contact for students, families, district liaisons, and community partners—modeling approachability, responsiveness, and follow-through reflective of the PEAK culture.

Benefits

• Career pathways, mobility up and across our national network, and ongoing professional and leadership development.
• Paid training, tuition reimbursement, and credentialing support.
• Data-driven, evidence-based learning and instructional models, including SESI’s own positive behavioral interventions and support (PBIS) framework called CASE.
• An attractive and robust suite of benefits, including comprehensive healthcare benefits, 401(k) with employer match, employee assistance program, mental health support, fertility and family building, and more.
• Smaller class sizes in diverse educational settings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED