Office Manager #117

Cal-AM Properties•Mesa, AZ

23h•$20 - $24

About The Position

Formed in 1988, Cal-Am Properties, Inc. is one of the largest privately held operators of RV resorts, manufactured home communities and apartment communities in the United States. Through teamwork and dedication, our staff are valued as an important component to our total success. Everyone at Cal-Am is continually working today for tomorrows lifestyle ensuring those we serve have an unparalleled experience of the highest quality. We have an excellent opportunity for an Office Manager at our Apache Wells RV Resort, located in Mesa, Arizona. OFFICE MANAGER The Office Manager position is responsible for overall front office activities, including overseeing the daily administrative operations of the resort office while delivering a fun, guest-focused, and welcoming experience for residents, guests, and prospective visitors. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a dynamic, community-focused environment. Supports Resort Managers in daily operations and administrative functions.

Requirements

Minimum education: High school diploma or equivalent; a combination of experience and education may be considered in lieu of formal education requirements
6+ years of experience in customer service and 3+ years of office management or administrative experience
Excellent organizational and multitasking abilities
Proficiency in Microsoft Office (Word, Excel, Outlook) and reservation systems (Campspot) a plus
Basic accounting or bookkeeping knowledge
Ability to work independently and as part of a team
Fun, friendly, and helpful demeanor with a positive attitude
Must have a valid driver's license

Nice To Haves

Experience in RV parks/resorts - a plus

Responsibilities

Manage day-to-day office operations, including front desk activities and administrative functions
Serve as the primary point of contact for residents, guests, and vendors
Handle reservations, check-ins/check-outs, and inquiries (phone, email, in-person)
Maintain accurate records, databases, and filing systems
Order and track office supplies and inventory
Process payments, invoices, and basic bookkeeping tasks
Reconcile daily transactions and prepare end-of-day reports
Supervise and support guest services staff, including scheduling and training
Schedule, assign, and prioritize workloads by setting appropriate deadlines
Ensure compliance with resort policies and procedures
Ensure confidentiality and control access to sensitive information
Handle resident concerns and resolve issues professionally and promptly