Office Manager

Coastline Washington LLC DBA Coastline AcademyMount Vernon, WA
13d$25 - $28Onsite

About The Position

The Office Manager serves as the primary leader for Coastline driving instructors in the Mount Vernon office. This role functions as a branch manager, providing essential fleet and administrative support while actively engaging with instructors. The Office Manager collaborates remotely with the HQ team through Zoom meetings and frequent messaging to maintain efficient and people-friendly processes. Key responsibilities include ensuring documents and state compliance are meticulously managed, and maintaining the vehicle fleet in optimal condition.

Requirements

  • High school diploma or GED equivalent
  • Valid Washington State driver's license with a clean driving record
  • Minimum of 3 years of professional work experience
  • Strong organizational skills
  • Excellent professional writing skills and experience communicating with state officials
  • Intermediate proficiency in computer applications, mobile apps, and other relevant software

Nice To Haves

  • Prior experience as an office manager, key carrier, or shift lead is preferred
  • Bi-Lingual Preferred

Responsibilities

  • Serve as a dedicated partner to the Operations Manager, offering daily support to instructors and administrative staff.
  • Maintain consistent and punctual communication with the Operations Manager and Coastline support teams.
  • Act as a professional and positive liaison between the support team and instructors.
  • Promptly escalate any facilities issues, vehicle concerns, or employee relations matters to the Operations Manager and appropriate channels.
  • Support marketing projects and cultivate community relationships to contribute to Coastline's growth.
  • Effectively and professionally utilize Coastline tools and technology (e.g., Slack, Google, Coastline website, vehicle and materials, Divvy, Breve) to drive business operations.
  • Collaborate with the Master Examiner to ensure compliance with Department of Licensing (DOL) regulations.
  • Assist in coordinating vehicle logistics as requested, including supporting the receipt or delivery of vehicles for your office locations to ensure fleet availability and readiness.
  • Foster a supportive environment that aligns instructors and administrative staff with Coastline expectations and facilitates smooth daily operations.
  • Manage office supply inventory and ensure the office remains clean and organized.
  • Perform other duties as assigned by Human Resources or the Director of Behind the Wheel Operations.
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