Office Manager

Jhpiego•Baltimore, MD

10d•$87,076 - $109,538•Onsite

About The Position

Jhpiego is seeking an Office Manager to oversee daily office operations, coordinate administrative tasks, manages staff and resources, and ensures the office runs efficiently. This position is primarily office-based, with occasional off-site meetings or events.

Requirements

Bachelor's degree in business administration, management, or related field or demonstrated relevant experience
5-7 years of work experience with a minimum of 4 years managing people and office management
Exceptional organizational ability and multitasking skills
Flexible to adapt to changing office needs and to-do lists
Strong written and verbal communication skills for professional presentations, reports, phone calls, and emails
Ability to collaborate with employees and vendors
Understanding of common office software and programs, such as inventory management software and budgeting platforms
Attention to detail when creating and refining documentation
Excellent time management skills and problem-solving capabilities
Financial acumen to manage office expenses and budgets
Must be able to lift a minimum of 50 Lbs. This role requires strong mobility.

Responsibilities

Serve as the primary point of contact for internal teams and external vendors
Manage relationships with vendors, service providers, and facilities partners
Manage correspondence, answer phone calls, and maintain office files and records.
Ensure smooth communication within the office and provide general support to staff and leadership.
Manage and coordinate office operations, supplies, and equipment.
Organize meetings, events, and travel arrangements.
Develop and implement process improvements to enhance efficiency.
Manage organizational staff events/ social committee events
Maintain office budgets, track expenses, and process invoices.
Monitor expenses, invoices, and procurements
Make recommendations for cost-effective operations.
Maintain office equipment, order supplies, manage inventory, and ensure the office environment is organized and functional.
Update and enforce health and safety policies and ensure compliance with health & safety regulations.
Identify inefficiencies, implement workflow improvements, and develop office procedures to enhance productivity and operational effectiveness.
Coordinate with CHRAO on office facility leasing arrangements, including engagement with landlords, review of lease agreements, and coordination of facility services.
Supervise and provide coaching, guidance, and mentorship to direct report(s) where neededSet targets and objectives for the assigned area and deliver results
Grow team expertise to align with program and organizational direction while continually looking for ways to provide/enhance the value delivered
Track, monitor, and effectively address and/or reward the performance of team members
Manage employees in compliance with all HR policies, procedures, and guidelines
Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues while encouraging good working relationships with other functions/teams
Recruit for all hires to ensure a highly diverse, qualified workforce with the necessary capabilities needed to achieve goals