Office Manager

Servpro • Indianapolis, IN

9d • $60,000 - $75,000

About The Position

SERVPRO of Arvada/Broomfield/NW Adams County/Greater Boulder is hiring an Office Manager ! SERVPRO of Arvada/Broomfield/NW Adams County/Greater Boulder offers: Competitive compensation Superior benefits Career progression Professional development And more! As the Office Manager , you will be responsible for hiring, managing, training, and motivating the SERVPRO® office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.

Requirements

• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of customer service and/or office-related experience
• Excellent written and verbal communication skills
• Exceptional organization and planning capabilities, strong attention to detail

Nice To Haves

• Associate degree or Bachelor’s degree preferred

Responsibilities

• Manage the office team, including Job File Coordinators, Administrative Assistants, Receptionists/Dispatchers, and Accounting/HR Administrators.
• Maintain professional office culture.
• Coordinate franchise interdepartmental communication and activities.
• Ensure delivery of appropriate training to all office personnel.
• Assist in hiring office personnel and ensure employment best practices and compliance
• Facilitate completion of mid-year and annual reviews.
• Monitor National Accounts program compliance.
• Manage subcontractor certifications, insurance, and other documentation needs.
• Manage and maintain local and SERVPRO compliance information for the Storm Program.
• Complete daily bookkeeping activities.
• Prepare and analyze financial reports, including divisional performance.
• Manage Accounts Payable, Accounts Receivable, and cash flow.
• Ensure employment file and record accuracy.
• Complete the application process for Preferred Vendor programs.
• Establish processes to ensure office Key Performance Metrics (KPM) meet franchise goals/targets.
• Administer payroll and ensure timely submission of Royalty Reports.
• Assist Senior Leadership Team as needed.
• Perform other job duties as assigned.

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees