Office Manager

O'Hagan MeyerLos Angeles, CA
3h$100,000 - $130,000

About The Position

O’Hagan Meyer is growing national law firm consistently recognized for professional services provided to clients of the firm. The Los Angeles Office Manager is responsible for overseeing the daily functions of the Los Angeles office. Successful candidates will understand the importance and follow through of ensuring attorneys are provided with legal support services necessary to maintain the high level of client services the firm provides. They will be able to maintain a culture of inclusiveness and teamwork while also providing coaching, development and encouragement. To ensure successful leadership and execution of the Duties & Responsibilities below, qualified candidates will have extensive experience in leading teams and understanding of the life cycle of a litigation file and how the various aspects of the file are supported by attorneys, legal staff and other essential business units. They will have the proven ability to thrive in a fast-paced environment including prior direct supervisory experience. Supports operations by maintaining office systems and supervising legal support team and receptionist Manage workflow, attorney assignments and overflow for legal support staff and receptionist Approve PTO and OT requests Develop and coordinate backup process for out of office coverage, holiday scheduling and leaves of absence Serve as a liaison between the legal staff and Los Angeles Management Committee Host regular team meetings to ensure the legal support team is working as one unit to provide highest quality of service to the attorneys Provide regular feedback to Los Angeles Management Committee received during the team meetings and suggest solutions to specific issues that may arise Plan team social outings Office services and facilities The Los Angeles Office Manager will ensure the office is professionally maintained and presentable to clients and visitors Organizing office operations and procedures to ensure supplies and copy paper levels are maintained throughout Reviewing, and approving supply requisitions Assigning and monitoring clerical functions. Manage Los Angeles operations, to ensure the teams are working together efficiently and effectively to provide the Los Angeles’ attorneys’ daily support Strong interpersonal skills with ability to work with team and office leaders as well as legal support staff team members Detail oriented to anticipate questions related to workflow and legal staff assignments Collaborate with the various business operations departments to implement and adhere to firm policies and procedures, including HR, IT, Accounting, Marketing and Senior Management. Participate in the legal staff hiring process by: Helping to identify when hiring is needed Help determine the level of experience and qualifications required Screen and assess candidate qualifications and Participating in the interview process Training new hires Monitor performance of legal support staff and identifying and facilitating opportunities to increase productivity and efficiency. Proactively provide constructive feedback for performance issues Complete regular reviews of legal staff Handle conflicts and resolve complaints and escalate as necessary. Work with office and firm management and departments to maintain and implement office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments. Completes operational requirements (managing) employees, following up on work product. Keeps office and firm management informed by summarizing information, identifying trends, and communicating results. Point of contact for building management for service requests and on-site parking Recommends office and workstation assignments with collaboration of Los Angeles Management Committee Hosts regular 1 on 1 meetings with legal support staff to provide direction and guidance Additional projects as requested by supervisors

Requirements

  • Extensive experience in leading teams
  • Understanding of the life cycle of a litigation file and how the various aspects of the file are supported by attorneys, legal staff and other essential business units
  • Proven ability to thrive in a fast-paced environment including prior direct supervisory experience
  • Strong interpersonal skills with ability to work with team and office leaders as well as legal support staff team members
  • Detail oriented to anticipate questions related to workflow and legal staff assignments

Responsibilities

  • Supports operations by maintaining office systems and supervising legal support team and receptionist
  • Manage workflow, attorney assignments and overflow for legal support staff and receptionist
  • Approve PTO and OT requests
  • Develop and coordinate backup process for out of office coverage, holiday scheduling and leaves of absence
  • Serve as a liaison between the legal staff and Los Angeles Management Committee
  • Host regular team meetings to ensure the legal support team is working as one unit to provide highest quality of service to the attorneys
  • Provide regular feedback to Los Angeles Management Committee received during the team meetings and suggest solutions to specific issues that may arise
  • Plan team social outings
  • Ensure the office is professionally maintained and presentable to clients and visitors
  • Organize office operations and procedures to ensure supplies and copy paper levels are maintained throughout
  • Reviewing, and approving supply requisitions
  • Assigning and monitoring clerical functions.
  • Manage Los Angeles operations, to ensure the teams are working together efficiently and effectively to provide the Los Angeles’ attorneys’ daily support
  • Collaborate with the various business operations departments to implement and adhere to firm policies and procedures, including HR, IT, Accounting, Marketing and Senior Management.
  • Participate in the legal staff hiring process
  • Train new hires
  • Monitor performance of legal support staff and identifying and facilitating opportunities to increase productivity and efficiency.
  • Proactively provide constructive feedback for performance issues
  • Complete regular reviews of legal staff
  • Handle conflicts and resolve complaints and escalate as necessary.
  • Work with office and firm management and departments to maintain and implement office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
  • Completes operational requirements (managing) employees, following up on work product.
  • Keeps office and firm management informed by summarizing information, identifying trends, and communicating results.
  • Point of contact for building management for service requests and on-site parking
  • Recommends office and workstation assignments with collaboration of Los Angeles Management Committee
  • Hosts regular 1 on 1 meetings with legal support staff to provide direction and guidance
  • Additional projects as requested by supervisors

Benefits

  • Health Care Plan (Medical, Dental, & Vision)
  • 401(k) Retirement Plan
  • Life Insurance (Basic, Voluntary, & AD&D)
  • Paid Time Off (Vacation, Sick Leave, & Company Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long-Term Disability
  • Training & Development
  • Free Food & Snacks in Office
  • Wellness Resources
  • Commuter Benefits
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