Office Manager (MEM)

LEO Events-posted about 3 hours ago
Full-time • Entry Level
Onsite • Memphis, TN
11-50 employees
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The Office Manager ensures the smooth and efficient operation of the Memphis office by overseeing administrative processes, facilities, vendor relationships, and building management. This role serves as the primary liaison between employees, building management, and leadership, ensuring the office environment is supportive of a high-performing and engaging workplace culture. The Office Manager takes ownership of office systems and proactively identifies and implements solutions that improve efficiency and the employee experience. This position is required to work out of the LEO Memphis office 5 days per week and entails fully compensated, reduced office hours during company-wide hybrid days.

  • Serve as the first point of contact for visitors, callers, and vendors, ensuring a professional and welcoming environment.
  • Manage mail, shipping, and receiving logistics; address missed deliveries within 24 hours.
  • Oversee office supply inventory and order fulfillment.
  • Manage mail, shipping, and receiving logistics. Address all missed deliveries within 24 hours.
  • Coordinate company meetings and guest logistics.
  • Support onboarding logistics, workspace setup, and new-hire welcome gifts in collaboration with HR.
  • Assist with the employee parking program administration.
  • Track incoming gifts, notify recipients, and coordinate thank-you correspondence.
  • Provide executive support to Senior Leadership as needed, including: o Assisting with expense reports. o Coordinating travel (airfare, hotel, car rental, itineraries, crew letters). o Managing philanthropic initiatives and donations. o Handling fulfillment needs and database updates. o Create MEM vCards as directed and assist with Huddle content as directed by Marketing.
  • Oversee day-to-day office operations, including building maintenance, repairs, and vendor coordination.
  • Open the office daily, including managing lights and alarms.
  • Ensure the reception area, restrooms, breakrooms, and conference rooms and organized daily.
  • Manage weekly trash collection and bi-weekly recycling pickup; run dishwasher and laundry as needed.
  • Coordinate workspace assignments, conference room calendars, and equipment needs.
  • Serve as the primary contact for all facilities-related issues and requests.
  • Maintain office safety and emergency preparedness procedures in collaboration with HR.
  • Manage building access key cards, alarm codes, and parking for new and departing employees.
  • Oversee office décor, signage, and seasonal/holiday displays.
  • Manage the company car, including check-in/out logs, maintenance, and detailing.
  • Partner with Memphis event teams to maintain organization in the office warehouse and Radiator Works.
  • Ensure housekeeping vendors are scheduled weekly and recycling bi-weekly.
  • Memphis office support
  • Schedule vendors for maintenance (alarm, exterior landscaping, fire extinguisher, carpet cleaners, pest, office equipment, elevator, HVAC, etc.).
  • Coordinate art and nameplate installation.
  • Act as liaison for tenants and manage shared vendor relationships.
  • Manage gate and building access during vacations and holidays, troubleshooting as needed.
  • Manage vendor relationships for River Hawk, Radiator Works, and related facilities.
  • Water plants as needed and lean out refrigerator and freezer (as appropriate).
  • Ensure the office environment reflects LEO’s culture and values.
  • Execute office events, celebrations, and catered meals.
  • Manage monthly birthday desserts and office recognition moments.
  • Support LEO Gives, Culture, and Sustainability initiatives in the Memphis office.
  • Partner with Accounting to track to office-related expenses.
  • Evaluate vendors for cost-effectiveness, service quality, and alignment with company standards.
  • 4+ years of experience in office management, facilities coordination, or administrative operations, preferably in a professional services environment.
  • Demonstrated ability to manage multiple priorities with minimal supervision and a high degree of ownership.
  • Strong problem-solving and organizational skills, with attention to detail and follow-through.
  • Excellent interpersonal and communication skills, with the ability to build strong relationships across teams and with external partners.
  • Proficiency in Microsoft Office, Teams, and other collaborative platforms.
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