Office Manager-Rohnert Park, Ca.

VCA Animal Hospitals • Rohnert Park, CA

2d • $68,000 - $75,000 • Onsite

About The Position

VCA Animal Care Center of Sonoma County is look for their next Office Manager. In this role you will be supporting hospital operations by leading administrative functions, ensuring excellent client service, and helping the team deliver high-quality patient care. This role oversees client service workflows, finances, staff scheduling, training, and general office operations to keep the hospital running smoothly. Hospital location: 6470 Redwood Dr, Rohnert Park, CA 94928

Requirements

• High school diploma or equivalent
• 3+ years supervisory experience in a client-facing role
• 3+ years experience in finance or accounting
• Ability to lift 40 lbs, work on your feet, and handle a fast-paced environment
• This role requires flexibility with scheduling, including availability on weekends.

Nice To Haves

• Experience in the veterinary industry, preferred
• Experience in emergency or specialty veterinary & marketing, preferred

Responsibilities

• Lead, coach, and support client service and administrative Associates
• Oversee scheduling, onboarding, performance reviews, and staff development
• Support conflict resolution, client de-escalation, and positive team culture
• Ensure smooth client flow and address non-medical client concerns
• Manage office operations, supplies, phone systems, and basic IT troubleshooting
• Maintain accurate records and ensure compliance with safety and hospital protocols
• Oversee financial processes including budgeting, purchasing, deposits, account receivable, and billing
• Partner with leadership on marketing efforts, social media, and digital presence

Benefits

• We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED