Office Manager – Therapy Department

Main Street Therapy Partners • North Canton, OH

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About The Position

Office Manager – Therapy Department OrthoUnited | Spectrum Campus OrthoUnited at our Spectrum Campus is seeking an experienced Office Manager to oversee the daily operations of a large, fast-paced outpatient therapy clinic . This is a full-cycle leadership role responsible for staff management, operational efficiency, and ensuring a high-quality patient and employee experience. Position Overview The Office Manager serves as the operational backbone of the Therapy Department, partnering closely with clinical leadership to support staffing, compliance, and performance while fostering a collaborative and accountable team culture. About Main Street Therapy Partners We partner with local clinics to provide exceptional therapy services, combining clinical excellence with a commitment to doing what’s right for patients and providers. Therapist-owned and operated, our culture prioritizes professional growth, collaboration, and compassionate care. Ready to join a team that puts people first? Apply today!

Requirements

• Healthcare management experience required
• Proven experience in people management , scheduling, and labor oversight
• Strong knowledge of timekeeping, PTO management, and onboarding processes
• Excellent communication, organization, and problem-solving skills
• Ability to lead confidently in a high-volume, team-oriented environment

Nice To Haves

• Therapy clinic experience preferred (PT, OT, or multidisciplinary outpatient settings)

Responsibilities

• Oversee daily clinic operations for a high-volume outpatient therapy department
• Manage labor planning and staffing to meet operational and financial targets
• Approve and audit timecards and PTO requests
• Lead onboarding, training, and ongoing staff development
• Address employee relations and conflict resolution in a professional, timely manner
• Ensure policy adherence and compliance with organizational and regulatory standards
• Maintain staffing schedules and coverage across roles
• Support performance management, accountability, and workflow optimization
• Act as a key liaison between clinical staff, leadership, and support teams

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed