OFFICE MANAGER/PROGRAM ANALYST

SAIC • Sterling, VA

323d

About The Position

We are currently seeking a motivated, career and customer oriented Office Manager/Program Analyst to join our on-site team in Sterling, VA, to begin an exciting and challenging career with SAIC.

Requirements

• High School diploma or equivalent and 5 years or more of related experience OR Bachelor's and 1 year of related experience.
• Experience with Microsoft Office tools, especially Excel, Word, and PowerPoint.
• Must be able to communicate effectively both verbally and in writing.
• Must have good time management skills, outstanding documentation skills.
• Has positive attitude and ability to handle customer needs.
• Well-organized with the ability to handle schedule management.
• Responsible, punctual and productive professional when working with little to no supervision.
• US Citizen and eligible for a Public Trust clearance.

Responsibilities

• Perform general office duties on-site Monday through Friday, including being the primary point of contact for front desk phone, delivering messages to staff and greeting visitors.
• Welcome office visitors warmly, professionally and courteously to cultivate a welcoming atmosphere while confirming scheduled meetings and identification, and ensuring all visitors sign in and update visitor log.
• Works collaboratively with on-site team to support programmatic needs.
• Coordinates facility repairs/maintenance as needed.
• Oversees and manages office inventory activities, including ordering and receiving.
• Coaches new employees on company process, administrative procedures, company policies and performance standards.
• Identifies and recommends changes to existing processes to improve accuracy, efficiency and quality service.
• Distributes team-wide announcements.
• Maintains repeatable processes so that our programs may operate efficiently.
• Actively listens to customers, handles concerns quickly and escalates major issues to supervisor.
• Accomplishes program objectives by supporting the recruiting/hiring process by managing and tracking the end-to-end process as well as work with new candidates directly to bring them on board.
• Administrates personnel security clearance processes to include coordinating initial clearance submissions and periodic reinvestigations of staff, providing guidance and instruction to staff to ensure completion of security paperwork, collection of ink or electronic fingerprinting of initial clearance candidates, and providing follow-up clearance report status on processed clearances to managers for specific contracts.
• Maintains all security documentation and files in accordance with status reports.
• Provides Federal Agency or component personnel suitability processing support and coordination.
• Manages and develops annual refresher training to include preparing necessary documentation in support of the Federal Agency audits.
• Advises personnel of their reporting requirements, both personal/administrative and compliance/incident-related reports.
• Maintains a working relationship with Federal Agencies and each contract's security office for processing and maintaining employee clearances or suitability determinations.
• Develops and maintains effective 'Document Inventory and Control Program' for management of sensitive/confidential documents.
• Creates and updates security instructions.
• Performs access control responsibilities including managing badges, access cards and visit requests, as required.
• Achieves operational objectives by contributing information and recommendations to processes and procedures; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems, etc.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED