Office Manager & Producer

S & W Agency•Odessa, TX

About The Position

Support daily office operations while actively producing new insurance business. This position is responsible for operational coordination and sales production, with the opportunity to assume people management responsibilities as the office grows. The role serves as a liaison between ownership, staff, and carriers to support efficient operations, consistent service, and revenue growth. Position Summary This role is intended for a motivated insurance professional who can balance operational support with active sales production and grow into expanded leadership responsibilities as the agency scales.

Requirements

3 plus years industry experience
Sales experience with demonstrated ability to produce new business.
Leadership aptitude or prior supervisory exposure preferred.
High School graduate or equivalent preferred.
Active Property & Casualty License required.
Competent in the use of Word, Excel, and Outlook.
Agency management system experience a plus.
Must be confident with strong oral and written communication skills in English.
Ability to work under pressure and meet time deadlines.
Ability to function in a fast-paced environment with a strong sense of urgency.
Ability to prioritize efficiently and adapt to changing needs.
Must be able to work effectively in a team environment and independently as required.
Strong sense of ownership with the ability to grow into expanded responsibilities over time.
Must be able to stand, sit, and stoop for extended periods of time.
Must be able to lift or reach arms over head or below waist.
Must be able to lift, hold, or carry items weighing up to 50 pounds unassisted.
Must be able to see, hear, and speak with or without accommodation.

Responsibilities

Support daily office operations, workflows, and administrative functions.
Assist with coordination of office staff activities to support productivity and service standards.
Actively sell insurance products and manage a personal book of business.
Prepare new business submissions and account renewal proposals.
Enter and maintain accurate account data within the agency management system.
Provide direct service to clients and prospects, including coverage explanations and policy changes.
Collaborate with producers and service staff on sales activity and client servicing.
Prepare and process binders of insurance, policies, endorsements, certificates of insurance, audits, and cancellations.
Develop and maintain strong technical knowledge of applicable insurance coverages and rating.
Use independent discretion and judgment when advising on coverage, claim status, and other insurance matters.
Demonstrate readiness to assume future leadership or supervisory responsibilities as the role evolves.
Other duties as requested.