Office Manager - North Hills Wexford

University of Pittsburgh Medical Center • Sewickley, PA

408d • $38,563 - $62,982

About The Position

The Office Manager at UPMC is responsible for overseeing the daily operations of the Women Care Associate areas at the North Hills Wexford Bayne Building. This role involves managing the front desk, assisting staff with patient rooming, and ensuring the efficient operation of the Center's services. The Office Manager collaborates closely with the Practice Manager to maintain a patient-centric culture and coordinate various operational tasks.

Requirements

• Bachelor's degree in health care or business + 1 year healthcare or management experience
• Associate's degree in health care or business + 2 years of healthcare experience or 1 year of management experience
• High School Diploma + 3 years healthcare experience or 1 year of management experience

Responsibilities

• Anticipate scheduling issues when members of the staff are not scheduled.
• Coordinate and staff laser templates, ensuring that patients are properly scheduled.
• Review patient schedules routinely to troubleshoot for overbooked clinics, as well as staffing in respective areas of the department.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Maintain correspondence with the Practice Manager concerning personnel, human resource, supplies, and patient issues.
• Order all supplies and services as needed for this practice.
• Be cognizant of and apply relative administrative, UPP, and departmental policies and procedures for the protection of the patients, staff and department.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
• Ensure that the clinical environment is patient friendly, appropriate for staff and physicians to work and be productive by working closely with the staff and physicians responding to issues and problem-solving.
• Provide and coordinate maintenance on all equipment used by the clinical staff of the department.

Benefits

• Free parking
• Paid holidays
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: High school or GED