Office Manager-Lynn

Dr. DentalLynn, MA
496d$62,400 - $66,560

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About The Position

The Dental Office Manager position at Dr. Dental in Lynn, MA, is a pivotal role that combines management responsibilities with a strong focus on patient care and sales. The Office Manager will be responsible for presenting treatment plans to patients, ensuring they understand the prescribed care, and facilitating their journey through the dental treatment process. This role requires a candidate who is not only experienced in dental office operations but also possesses a strong sales background, as the ability to effectively communicate and advocate for treatment options is essential. Fluency in both Spanish and English is a must, as the Office Manager will be interacting with a diverse patient base. In addition to patient consultations, the Office Manager will work closely with the dental team to optimize business operations. This includes managing patient schedules, ensuring efficient patient flow, and collaborating with the practice support center to accommodate walk-in and emergency patients. The Office Manager will also be responsible for updating treatment plans in the company’s operational system and collecting patient payments, which requires a keen attention to detail and organizational skills. The role also emphasizes patient advocacy, where the Office Manager will educate patients about their insurance benefits and available payment options. This involves addressing any barriers that may prevent patients from completing their treatment plans and following up with them during subsequent visits. Administrative support tasks, such as maintaining schedule audits and monitoring accounts receivable reports, will also be part of the Office Manager's responsibilities. Overall, this position is crucial for ensuring a smooth operation within the dental office while providing exceptional care to patients.

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