Office Manager/HR Assistant - Contract, 3 months
About The Position
Direct Agents is seeking a dynamic Office Manager/HR Assistant to join our People and Culture team for a 3-month contract position. As the backbone of our NYC office, you'll create an exceptional workplace experience for all employees, and a kind welcome for clients & candidates, while managing the day-to-day administrative and operational needs of our company. This is an excellent opportunity for a highly motivated, organized, and hospitality-minded individual to make an impact starting on day 1 on the people team of a digital marketing & growth consultancy. Those with career ambitions on the people side or the digital marketing side are especially encouraged to apply!
Requirements
- 1+ years of on-site operations experience (examples: office, hospitality, retail, fitness studio to name a few)
- Exceptional organizational and prioritization skills with keen attention to detail. You know when to be resourceful and when it’s time to escalate
- You love keeping trackers up to date, thinking ahead (without overthinking), and moving things forward
- Outstanding written and verbal communication abilities across multiple platforms (phone, email, Slack)
- Strong technical aptitude and ability to troubleshoot basic consumer tech issues
- Experience collaborating with third-party vendors and service providers
- Energetic and positive team player who collaborates effectively across all departments
- Thrives in high-growth, fast-changing environments
- Passionate about creating a positive, vibrant workplace culture
- Self-motivated with strong problem-solving abilities
- Must be available to begin work at 9:00 AM to prepare the office for 9:30 AM operations
- Ability to handle office equipment, receive packages, and manage deliveries
- Must reside within commuting distance of our NYC office for reliable daily attendance
Responsibilities
- Oversee daily office setup and maintenance across all spaces within our four walls
- Monitor and maintain office inventory, ordering equipment and supplies within established budgets and procedure, finding efficiencies and automations along the way
- Coordinate internal communications regarding construction projects and facility maintenance activities
- Supervise manage two part-time housekeeping staff members & related details
- Provide first-level IT support and troubleshooting while collaborating with our third-party IT vendor
- Manage equipment requests and maintain internal tech systems, including conference room technology
- Process employee travel requests and coordinate bookings, including detailed itineraries and real-time support for changes
- Prepare and submit timely budget and expense reports to the Finance team
- Support administrative requests from the CEO as needed
- Handle various administrative and organizational tasks as business needs arise
- Coordinate seamless onboarding for all new hires and offboarding when necessary
- Field questions in person and on slack, with clear guidance on what you can answer and what you should go to a more senior member of the team
- Help plan in-office events and occasional off-site and the related internal communications
- Support setup and live streaming for company meetings and external livestreams
- Serve as a friendly welcome and point of contact for office visitors. Be memorable!
- Provide proactive day-to-day executive support to the CEO as needed, anticipating needs and resolving issues before they arise
- Handle confidential information with the highest level of discretion and professionalism
- Jump in wherever needed with a positive, solution-oriented mindset—no task too big or too small
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
