Office Manager - Cohen Clinics

Centerstone Of Tennessee • Manhattan, KS

90d • $55,900 - $78,330

About The Position

The Office Manager will be a key member of the Steven A. Cohen Military Family Clinic at Centerstone. The Office Manager will report to the Clinic Director and oversee clinic and financial operations. The Steven A. Cohen Military Family Clinic at Centerstone is an outpatient behavioral health facility located in Clarksville, TN. The clinic is comprised of a multidisciplinary team of psychologists, licensed clinical social workers, case managers, and veteran outreach workers. The clinic offers high quality, evidence-based, and personalized outpatient mental health treatment tailored to meet the specific needs of veterans, particularly those from the Iraq and Afghanistan wars, and their families. The clinic is part of a partnership between Centerstone and the Cohen Veterans Network, a national nonprofit (501c3) network of clinics.

Requirements

• Bachelor's degree or demonstrated progress toward a bachelor's degree from accredited college or university is required.
• At least 3 years' experience in managing the business office components of business operations.
• Experience working with 3rd-party payers, coding, billing, posting, and adjudication of claims preferred.
• Experience collecting, analyzing and reporting financial data preferred.
• Demonstrated knowledge about the appropriate and effective management of protected health information, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health Act required.
• Prior experience within the military community and/or veteran administrative organizations preferred.

Nice To Haves

• Demonstrated success establishing relationships with customers, members of the community, and supervising team members is preferred.
• Proficiency in navigating and learning technology is preferred.
• Demonstrated experience working successfully within a highly collaborative and collegial organization.

Responsibilities

• Ensure that the clinic is in compliance with Centerstone policies and procedures regarding fiscal and clinical operations including, but not limited to, applicable licensure requirements and CARF accreditation standards.
• Work as the liaison between the Cohen Veterans Network and Centerstone related to any specific facilities needs.
• Assist in management of the clinic's fiscal operations (i.e., budgeting, accounts receivables and payables, reconciliations, financial reporting, revenue collection, etc.).
• Work with the Billing Coordinator and Clinic Director to coordinate the managed care billing process, managing local relationships with the Centerstone and Cohen Veterans Network billing team and ensuring that the clinic is in compliance with contractual and reimbursement policies.
• Work with the Billing Coordinator, the Centerstone credentialing team and the Clinic Director to coordinate the credentialing of each clinician (CAQH) for 3rd party insurance.
• Assist clients with billing-related matters, and assist clients and/or staff in resolving insurance-related problems/questions.
• Establish policies and procedures (conforming with CTN policies and procedures) regarding facilities compliance, risk management and business continuity.
• Collaborate with clinic staff and the Cohen Veterans Network around all office management and facilities needs.

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree