Office Hospitality Associate

Ariel Investments•New York, NY

10d•$65,000 - $80,000•Onsite

About The Position

Ariel Investments is a premier, boutique, asset management firm. Our primary goal is to drive exceptional investment returns by bringing diverse perspectives together. The only way to beat a benchmark is to not look like one. As value investors, our thinking is deliberate and unconventional. We offer an independent, patient investing approach and aim to deliver excellence in any environment. We uphold our fiduciary responsibility to every shareholder, no matter how big or small. At Ariel, we strongly believe that teamwork yields results—which is why we have Co-CEOs. John W. Rogers, Jr. and Mellody Hobson share a desire to cultivate leaders who are curious, focused and disciplined. We are nimble and efficient. Our drive is fanatical and intentional. Everyone plays their position, and each contribution is critical to our firm’s success. We seek subject matter experts who are unapologetically themselves. We encourage our employees to reach their full potential and we give them the runway to do so. After four decades of active investing, we remain committed to our clients, our teammates and our community. We strive to be best-in-class investors and pioneer a path for those who entrust us with their financial future. Position Summary: This role supports the Office Hospitality Manager in optimizing office services and facility functionality to create a welcoming, safe, comfortable and productive work environment for employees. This person will be expected to liaise with a variety of functions throughout the organization. Position will be located in our New York City office. This role requires 5 days per week on site in our NY office.

Requirements

Technical Skills: Familiarity with Outlook and basic office technologies.
Organizational Skills: Ability to manage and prioritize multiple tasks efficiently and with a sense of urgency.
Communication Skills: Excellent and professional communication when coordinating with staff, other departments and vendors.
Attention to Detail: Ensure work is completed with accuracy.
Adaptability: Flexibility to adapt to change and unexpected situations.

Responsibilities

Maintain a positive and welcoming office environment
Manage the internal and external visitor experience serving as the main point of contact ensuring to maintain communication with key stake holders adjusting schedule as needed for support
Handle inquiries and complaints professionally serving as a single point of contact for visitors and employees
Monitor all communication platforms offering timely responses and appropriate follow-up
Support meeting scheduling and room preparation
Coordinate printer service, ensure paper is stocked and replace toner as needed
Manage record storage and shredding services.
Sort and distribute incoming mail (including packages and newspapers).
Process FedEx, UPS, USPS mailings and messenger services
Order and manage office supplies and inventory
Coordinate maintenance and repairs completing routine quality and functionality audits
Serve as a liaison between property management and the business by managing tenant portal access, dock access, building work orders, and amenity approvals
Ensure all workspace and storage rooms are neat, safe, and organized
Address, resolve, and escalate workplace issues to the Office Hospitality Manager effectively
Employee badge management
Coordinate employee desk/office moves, manage office seating charts and inventory of hotel offices
Ensure vendors have a valid COI on file, registered for building access, greeted and escorted to the work site, and that the appropriate parties receive communication regarding the purpose of their visit and/or arrival notification.
Ensure visitor and new hire desks are clean and prepared with the required hardware.
Ensure standard operating procedures are documented, current and easily accessible in a centralized location
Support the receiving, set-up, and breakdown of in-office catering
Assist with general administrative tasks such as data entry and timely expense reporting
Identify opportunities to implement efficient workflows and maintain accurate records of productivity
Adhere to budgets and identify opportunities to manage costs
Collaborate with other departments to optimize service and experience for employees and guests
Execute firmwide internal events alongside Office Hospitality Manager
Support employee onboarding and offboarding
Complete special projects as assigned

Benefits

Coverage for same-sex partner (domestic or spouse)
Coverage for children (natural born, step, adopted or foster)
Fully paid medical insurance that covers fertility treatments, gender affirmation
Employer contributions to a Health Savings Account
Maternity leave at 100% pay (12 weeks)
Paid Parental Leave (up to 12 weeks depending on tenure)
all employees have access to Ariel-sponsored educational, training, and recreational activities

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