Office Growth Manager (Bi-lingual)
About The Position
As an Office Growth Manager, you’ll be a key driver of regional growth and franchise success. Reporting to the Regional Director, this role blends sales, operations, marketing, and customer service to support franchise owners and ensure smooth daily office operations. Why Join Stratus? At Stratus Building Solutions, you’re not just taking a job—you’re joining a fast-growing, purpose-driven organization committed to sustainability, innovation, and excellence. Recognized by Entrepreneur Magazine as the #1 fastest-growing green commercial cleaning franchise for three consecutive years, Stratus is transforming the industry through eco-friendly practices, technology, and outstanding service. You’ll be part of a supportive, growth-focused culture where your success truly matters.
Requirements
- Bilingual (English & Spanish)
- Experience in sales, operations, or administrative leadership
- Strong organizational, communication, and multitasking skills
- CRM, Microsoft Office, and social media proficiency
- Customer-focused mindset with a passion for helping others succeed
Responsibilities
- Franchise Sales & Growth: Conduct franchise presentations, manage disclosures, and close a minimum of 2 new franchise agreements per month while maintaining accurate CRM records.
- Administration & Compliance: Handle account processing, insurance compliance, records management, and onboarding documentation.
- Financial Oversight: Review franchisee statements, collaborate with accounting, and communicate on outstanding balances.
- Marketing & Brand Support: Post weekly social media content, support campaigns and events, request reviews, and report engagement metrics.
- Customer Service: Manage incoming calls, schedule appointments, support inspections, and provide a professional front-desk experience.
- Training & Collaboration: Support franchisee onboarding and training completion while serving as a communication hub across teams.
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Generous Paid Time Off (Vacation, Sick, Holiday, Bereavement, FMLA, Parental Leave)
- Comprehensive Health, Dental, and Vision Insurance
- 401(k) with Company Match
- Growth and Professional Development Opportunities
- Monthly Phone Allowance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
