Office Generalist

Emerson•Erie, PA

About The Position

The Office Generalist is responsible for performing a variety of administrative functions for the Erie, PA facility, including accounts payable, purchasing, and general administrative tasks. In This Role, Your Responsibilities Will Be: Accounts Payable Responsibilities: Acquire required information to set up new suppliers. Maintain accurate and up-to-date vendor records. Process and record all invoices. Reconcile statements and payment records. Correspond with suppliers regarding billing and payment inquiries. Set up and maintain supplier ACH banking information. Ensure timely processing of payments (check runs, ACH). Review vendor statements and resolve discrepancies. Perform other accounts payable duties as needed to support the business. Purchasing Responsibilities: Process receiving documents and enter purchase orders/requisitions into the system. Resolve part-number issues with outside suppliers. Maintain and update material master files. Meet and communicate with suppliers as needed. Work with internal departments to resolve receiving and material issues. Manage supplier relationships to ensure quality, on-time delivery, and cost efficiency. Perform other purchasing duties as needed to support the business. Administrative Responsibilities: Serve as the primary switchboard operator. Open, sort, and distribute incoming mail. Prepare and send certified mail; manage birthday cards and flower orders. Order and maintain office supplies. Support the records retention program. Enter data into Velocity. Order and distribute anniversary gifts to employees. Assist with employee engagement activities. Assist with physical inventory audits. Perform other general administrative duties as needed to support the facility. Collection Responsibilities: Review and identify past-due invoices; contact customers to determine the issue and resolve when possible. Document all customer communications by entering detailed notes in the system, when applicable. Maintain email communications for reference and audit purposes. When issues cannot be resolved due to quantity, quality, pricing discrepancies, or billing errors (e.g., incorrect PO or part number), coordinate with Sales or Quality to verify the claim and determine the appropriate action (credit and/or RMA).

Requirements

Associate degree or a minimum of three (3) years of equivalent experience in Accounts Payable and Purchasing.
Collections Experience required
Strong PC skills, including proficiency in Microsoft Office applications such as Word, Excel, and PowerPoint.
Self-motivated, detail-oriented, and equipped with excellent communication skills.
Ability to follow instructions and work effectively with limited supervision.

Nice To Haves

Knowledge of Pennsylvania Sales Tax requirements.
Knowledge of 1099 and W-9 processing.
Understanding of physical and physical inventory processes.

Responsibilities

Acquire required information to set up new suppliers.
Maintain accurate and up-to-date vendor records.
Process and record all invoices.
Reconcile statements and payment records.
Correspond with suppliers regarding billing and payment inquiries.
Set up and maintain supplier ACH banking information.
Ensure timely processing of payments (check runs, ACH).
Review vendor statements and resolve discrepancies.
Perform other accounts payable duties as needed to support the business.
Process receiving documents and enter purchase orders/requisitions into the system.
Resolve part-number issues with outside suppliers.
Maintain and update material master files.
Meet and communicate with suppliers as needed.
Work with internal departments to resolve receiving and material issues.
Manage supplier relationships to ensure quality, on-time delivery, and cost efficiency.
Perform other purchasing duties as needed to support the business.
Serve as the primary switchboard operator.
Open, sort, and distribute incoming mail.
Prepare and send certified mail; manage birthday cards and flower orders.
Order and maintain office supplies.
Support the records retention program.
Enter data into Velocity.
Order and distribute anniversary gifts to employees.
Assist with employee engagement activities.
Assist with physical inventory audits.
Perform other general administrative duties as needed to support the facility.
Review and identify past-due invoices; contact customers to determine the issue and resolve when possible.
Document all customer communications by entering detailed notes in the system, when applicable.
Maintain email communications for reference and audit purposes.
When issues cannot be resolved due to quantity, quality, pricing discrepancies, or billing errors (e.g., incorrect PO or part number), coordinate with Sales or Quality to verify the claim and determine the appropriate action (credit and/or RMA).

Benefits

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow.
We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams.
Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive.
Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact.
We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing.
We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs.
We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more.
Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume