Office Fulfillment Manager

ABC Legal Services•Atlanta, GA

8d•$54,000 - $61,000•Onsite

About The Position

The Fulfillment Manager is responsible for managing the Physical Fulfillment team’s daily operations, ensuring departmental objectives are being achieved. This role involves planning, organizing, and leading the team to meet goals and improve overall productivity and efficiency. This position is located in our Atlanta, GA office.

Requirements

Typically, 3-5 years of experience in a supervisory or managerial role.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Proficiency in budget management, project management, and performance metrics.
Strategic thinking with strong problem-solving abilities.

Responsibilities

Supervise, train, and mentor team members to achieve individual and departmental goals.
Conduct regular performance reviews, set goals, and provide feedback to team members.
Plan, schedule, and oversee day-to-day operations and ensure tasks are completed on time.
Monitor workflows and adjust processes to maximize efficiency and reduce costs.
Collaborate with senior management to set department goals aligned with organizational objectives.
Develop and implement strategies to improve team performance and achieve KPIs.
Monitor department metrics and prepare regular reports for upper management.
Communicate goals, updates, and other important information to team members and senior leadership.
Lead initiatives to improve processes, enhance service delivery, and streamline workflows.
Encourage innovation and best practices within the team.