Office Facilitator

WVU Medicine • Parkersburg, WV

1d

About The Position

Under minimal supervision provides administrative, secretarial and clerical support to the Business Manager and Executive Director. Ensure harmonious interaction with staff members. Ensure overall patient experience satisfaction. Additional Functions: Maintain computer database entry/update; Maintain information regarding supplies(i.e. inventory, brand, ordering procedures, etc.); File Maintenance; Written correspondence, as needed; perform minor administrative detail; assists in meeting the day to day needs of the department; Support initiatives and performance improvement activities; Other activities as needed, as directed by Business Manager/Executive Director.

Requirements

• High School graduate or GED.
• Efficient operation of office equipment.
• Computer experience including: Lawson; Excel; Word; PowerPoint; Allscripts PM; Allscripts HR.
• Medical Terminology.
• Ability to be scheduled for work based on operational needs of the hospital.
• Possesses the ability to deal tactfully and harmoniously with guests.
• Good grammar, composition and organizational skills required.

Nice To Haves

• Associate Degree in Office Administration or related field.

Responsibilities

• Responsible for performing highly skilled secretarial and receptionist duties.
• Clerical support includes, but is not limited to, secretarial duties, ordering supplies, typing, making copies, generating reports, record keeping, scheduling, serving as facilitator for programs, and other responsibilities necessary for operation of the department.
• Oversees billing to including preparing encounter forms for billing company pickup.
• Assists in the preparation of reports which are complex and/or confidential in nature.
• Assists with insurance authorization process.
• Responsible for scheduling clinical appointments, referrals, and education class participants.
• Assists with educational forums and classes as necessary.
• Report maintenance issues to appropriate personnel.
• Manage physician schedule (holiday and vacation NOT Allscripts).
• Coordinate time off of staff with business Manager.
• Monitor overtime hours.
• Provide feedback on agenda items for monthly office meetings.
• Other duties as assigned by Business Manager.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees