Office Experience Specialist

Valtech-posted 2 days ago

$20 - $25/Yr

Part-time • Mid Level

Onsite • Charlotte, NC

5,001-10,000 employees

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Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The work we do and the innovation we drive Our values of share, care a nd dare A workplace culture that fosters creativity, diversity and autonomy Our borderless, global framework, which enables seamless collaboration The role Valtech is seeking a highly motivated and adaptable Office Experience Specialis t to support our Americas office experience. As a key member of the Office Experience (OX) Americas Team, you will play a vital role in creating a seamless and exceptional experience for employees and clients. In this role, you will oversee office operations, drive employee engagement, and support hybrid work strategies ensuring alignment with Valtech's global standards, fostering a cohesive and welcoming environment. This position is based in Charlote, NC, with a strong focus on collaboration across the Americas region. You will thrive in this role if you are: A curious problem solver who challenges the status quo A collaborator who values teamwork and knowledge-sharing Excited by the intersection of technology, creativity and data Experienced in Agile methodologies and consulting (a plus)

Oversee daily operations at the Charlotte office, including: Opening and closing the office. Handling building entry requests, vendor coordination, and facility management. Restocking , reordering, and organizing office supplies, snacks, and beverages. Maintaining a clean, functional, and inspiring workspace.
Act as the main point of contact with building management and local vendors in Charlotte, ensuring high service standards and alignment with Valtech's values.
Monitor and stay informed about regional developments such as natural disasters, political events, public demonstrations, or environmental challenges (e.g., droughts) to proactively adjust office operations, employee communications, and safety protocols, ensuring a supportive and compliant workplace.
Ensure all employees and visitors feel welcomed and supported with the tools and resources they need.
Collaborate with leadership and the Americas OX team to implement programs that enhance employee engagement and align with Valtech's culture and Employee Value Proposition (EVP).
Support virtual and hybrid work strategies, including coordinating coworking spaces and virtual activities.
Collaborate with client-facing teams to facilitate successful meetings, events, and workspaces, including setting up specialized environments (e.g., clean rooms) and coordinating logistics for offsites, workshops, or other client-related activities to ensure a seamless and professional experience.
Plan and execute onsite and virtual events including: Securing venues, managing catering, and preparing communications materials. Providing on-the-ground support in Charlotte to ensure the success of events.
Work closely with the Americas OX Team to ensure consistency across Valtech’s regions and offices, aligning local practices with global standards.
Research and implement best practices for hybrid office models, ensuring compliance with local legislation and alignment with Valtech’s sustainability goals.
Partner with the Sustainability and Health & Safety teams to evaluate vendor relationships and explore sustainable, impactful solutions.
Actively support the local Health and Safety (H&S) vendor to schedule the yearly mandatory health and safety training, as well as supporting the legal requirements to be in compliance with the H&S program.
Support special projects related to office renovations, openings, and consolidations.
Assist with complex calendar management, meeting logistics, and scheduling across multiple time zones.
Coordinate directly with leadership and executive assistants, ensuring high levels of professionalism and excellent communication.
Support regional leadership with operational projects, event planning, and other administrative needs as required.

5+ years of experience in office management or a similar role, preferably in a regional or multi-location context.
Excellent written and verbal communication skills in English.
Ability to work on-site at our Charlotte, NC office.
Capable of lifting and carrying items weighing up to 50 lbs.
Ability to receive deliveries from our vendors, such as office supplies, food, and beverages.
Ability to stand and walk for extended periods throughout the shift.
Strong organizational, project management, and multitasking skills, with attention to detail.
Proven ability to prioritize and manage changing priorities in a fast-paced environment.
Ability to maintain confidentiality and handle sensitive information with professionalism.

Experience managing hybrid work environments and supporting employees both virtually and in-person
Collaborative mindset with a proactive approach to identifying and solving challenges.
Experience coordinating large events, managing executive-level calendars, and preparing materials for meetings.
Proficiency in Portuguese, Spanish and French is a plus but not required.
Experienced in Agile methodologies and consulting (a plus)

Flexibility, with remote and hybrid work options (country-dependent)
Career advancement, with international mobility and professional development programs
Learning and development, with access to cutting-edge tools, training and industry experts
Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts

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