Office Experience and Events Assistant

The Boston Consulting Group (BCG)-posted 9 months ago
Full-time • Entry Level
Philadelphia, PA
Professional, Scientific, and Technical Services
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The Office Experience and Events Assistant supports the Office Experience, Concierge and Events function of the Philadelphia office. We are seeking a hospitality and service oriented, team focused and driven individual who thrives in a fast-paced and challenging environment. Working under the direction of the Operations Director, the Office Experience and Events Assistant will 1) support the day-to-day office operations for the Philadelphia office, 2) support the planning and delivery of staff affiliation and engagement initiatives. This role is essential to the culture of the Philadelphia office and is a high visibility role, working closely with senior office leadership. The expectation is that this person is in the office five days a week, though there is some ability to work remotely occasionally.

  • Support initiatives that improve the office experience for all staff and visitors.
  • Deliver a high-level of service for anyone who enters the Philadelphia office, including handling office and conference room reservations.
  • Add visitors into the building's security portal.
  • Issue and audit employee and visitor access badges.
  • Plan and order catering, snacks, beverages, and supplies.
  • Support meeting and events planning.
  • Stock supplies and help maintain the cleanliness of the office.
  • Coordinate and support large-scale in-office meetings, ensuring seamless logistical support including AV coordination with the IT team.
  • Act as a point of contact for vendor relationships including catering, equipment, supplies, maintenance, security, events, and other services.
  • Liaise with building management to ensure high-level janitorial and security services in the office.
  • Provide support on special projects as assigned.
  • Provide backup support to other members of the OE team as needed.
  • Help with end-to-end planning and support of onsite and offsite Office events.
  • Support programming for DEI and Cohort nodes.
  • Drive and manage marketing and communications for events, tracking RSVPs.
  • Manage office calendar of events and key meetings.
  • Track event budgets and expenses with a high-level of detail and accountability.
  • Research and develop relationships with event vendors, including caterers, venues, entertainment, and more.
  • Bachelor's degree preferred.
  • Minimum 1-3 years of administrative support or customer service experience in a fast-paced environment.
  • Proficient computer skills, including advanced skills in Microsoft Office Suite.
  • Hospitality experience preferred, or a demonstrated ability to anticipate needs and provide efficient service.
  • Ability to lift/move objects up to 35 pounds.
  • Flexibility to work overtime as needed, especially when supporting key events and meetings.
  • Experience working successfully within a complex matrix structured organization.
  • Strong interpersonal and communication skills to develop effective working relationships.
  • Ability to respect all BCG and client information as personal and confidential.
  • Zero dollar ($0) health insurance premiums for employees, spouses, and children.
  • Low $10 copays for doctor visits, urgent care, and prescriptions for generic drugs.
  • Dental coverage, including up to $5,000 in orthodontia benefits.
  • Vision insurance with coverage for glasses and contact lenses annually.
  • Reimbursement for gym memberships and other fitness activities.
  • Fully vested Profit Sharing Retirement Fund contributions made annually.
  • Paid Parental Leave and family benefits such as elective egg freezing, surrogacy, and adoption reimbursement.
  • Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year.
  • Paid sick time on an as needed basis.
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