Office Coordinator

Sun Communities • Lancaster, PA

401d • $37,440 - $37,440

About The Position

The Office Coordinator at Sun Communities is responsible for managing routine office tasks and administrative duties within the community. This role involves assisting with the planning and coordination of community events and activities, ensuring effective communication with residents and guests, and maintaining accurate records and reports.

Requirements

• High School Diploma or GED (Required)
• 2 years administrative experience
• 6 months previous experience using Yardi
• 6 months property management office experience
• Excellent written and verbal communication skills
• Strong customer service skills
• Excellent problem solving skills
• Intermediate computer proficiency
• Professional appearance

Responsibilities

• Greets and establishes rapport with guests, current and prospective residents.
• Fields community comments, suggestions, and complaints to the Community Manager.
• Prepares and distributes resident and community communications such as rule reminders, violation notices, and eviction paperwork.
• Collects and posts resident security deposits and other fees in Yardi; records in the proper accounts and issues receipts.
• Completes and reconciles community reports in accordance with the monthly calendar.
• Performs general administrative functions such as answering phones, typing, copying, faxing, and filing.
• Reviews and codes invoices and statements for Community Manager approval.
• Schedules clubhouse rentals and processes rental fees.
• Ensures office supplies are sufficiently stocked and prepares supply orders as needed.
• Makes collection calls for site rental payments as directed by the Community Manager.
• Processes resident move-ins and move-outs in accordance with the Operations Manual.
• Assists with planning and coordinating resident relations events and activities within the community.
• Assists with the preparation of marketing materials, including brochures and flyers.
• Refers all sales prospects to the Community Manager and enters prospect information into Yardi.
• Assists prospective residents by checking the status of Sun Homes inventory and showing homes.
• Forwards Sun Homes customer service requests to the Community Manager in a timely fashion.
• Completes new move-in incentive requests for non-Sun Homes deals.
• Coordinates with the Underwriting team to obtain approvals on prospective resident applicants.
• Maintains the petty cash fund and prepares bank deposit slips as required.

Benefits

• Comprehensive Medical and Prescription coverage
• Comprehensive Dental Plan
• Vision Plan
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life and Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Paid Parental Leave
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program
• Vacation RV Site Discounts
• Team Member Perks & Discounts program
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: High school or GED