Office Coordinator - Oncology

Hartford Healthcare • Norwich, CT

9d

About The Position

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. The Hartford HealthCare Cancer Institute focuses on offering our cancer patients an unparalleled network of coordinated services– all under one roof. Our system of care includes a truly integrated team with the most talented, experienced, and compassionate caregivers and physicians, backed by the latest cutting-edge technology. The Office Coordinator will provide coordination of patient service within the Oncology Practice Center. The Office Coordinator performs a variety of clerical duties including but not limited to\: scheduling of appointments in all areas mentioned above, managing provider templates, managing resident/fellow rotation schedules, supporting the front office staff, running standard department reports and managing department’s referrals

Requirements

• High school diploma or equivalent
• 3 Years of Experience in a fast-paced medical office required
• Strong working knowledge of insurance requirements
• Solid working knowledge of Microsoft Office software.
• Basic working knowledge of medical terminology.

Nice To Haves

• Epic experience preferred.

Responsibilities

• Oversee all front office functions and maintains department organization
• Perform various administrative functions including phones, scheduling appointments, referrals, managing reporting, and other related computer tasks
• Manage provider templates and meeting schedule
• Support front office staff questions and coverage
• Support and manage lean daily huddle board
• Communicates effectively and acts as a liaison between office personnel, physicians, patients, hospital personnel, and patient accounts
• Researches and obtains prior authorizations and resolution to missing charges and other documents to facilitate efficient billing procedures and operations
• Assists patients and physicians regarding patient payment/billing concerns and notifies appropriate personnel to obtain resolution
• Provides lead coordination and expert knowledge of the electronic scheduling system

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees