Office Coordinator

Apex Service Partners • Ruston, LA

8h • $15 - $20 • Onsite

About The Position

Ready to TRADE UP to a better opportunity? Southern Air of Ruston is looking for a reliable, organized, and people-focused Office Coordinator to join our growing team. This role is perfect for someone who enjoys keeping things running smoothly, supporting customers and technicians, and being the backbone of a busy, professional office. Why Join Southern Air of Ruston? We believe our employees are the foundation of our success. That’s why we prioritize work-life balance, growth opportunities, and competitive compensation for our front-line team members. What we offer: Competitive pay: $15–$20 per hour (based on experience) Uncapped growth and advancement opportunities Medical, Prescription, Dental, and Vision Insurance Disability and Term Life Insurance Matching 401(k) Paid Holidays Paid Time Off (PTO) Ongoing training and professional development What You’ll Do As our Office Coordinator, you’ll be the central point of support for customers, technicians, and leadership—keeping operations organized and efficient.

Requirements

• 1–5 years of experience in office administration, customer support, or call center roles
• Strong organizational and multitasking skills
• Excellent verbal and written communication
• Proficiency with Microsoft Office (Word, Outlook, Excel)
• A positive attitude and team-first mindset
• Valid driver’s license with a clean driving record
• Must be able to reliably commute to or plan to relocate before starting.

Nice To Haves

• Experience with ServiceTitan (preferred but not required—we’ll train!)

Responsibilities

• Answer and manage incoming customer calls in a professional and friendly manner
• Schedule customer appointments, estimates, and technician calls
• Coordinate daily technician schedules to ensure efficiency and coverage
• Maintain accurate customer records, service notes, and documentation
• Assist with renewing and managing maintenance agreements
• Communicate with customers to confirm appointments and follow up on service
• Provide high-level customer service and help resolve concerns professionally
• Support office operations and administrative tasks as needed
• Use internal systems and software (including ServiceTitan, when applicable) to track activity

Benefits

• Competitive pay: $15–$20 per hour (based on experience)
• Uncapped growth and advancement opportunities
• Medical, Prescription, Dental, and Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• Paid Holidays
• Paid Time Off (PTO)
• Ongoing training and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed