Office Coordinator

EquiTrust•Chicago, IL

1d•$49,647 - $68,265•Hybrid

About The Position

The Office Coordinator serves as the first impression and point of contact for the office to all guests and visitors. This individual will also be called upon to perform various administrative and support functions, in addition to providing seamless coverage of the front desk. The Office Coordinator is expected to be reliable and on-time, a self-starter and professional in all communications. This individual will be responsible for all day-to-day functions related to maintaining a safe, efficient and inclusive office environment as well as supporting office events. About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa.

Requirements

Education: High School Diploma or Equivalent required.
Experience: Minimum 1 year in an administrative role required.
Knowledge, Skills, and Abilities: Ability to work independently, but also as a team player with the motivation to take on additional tasks as required.
Ability to take initiative and follow through on tasks and responsibilities.
Confidence and poise in interactions with individuals at all levels, including executive management.
Detail-oriented, reliable, and able to multi-task effectively.
Ability to work independently with strong problem-solving / trouble shooting skills.
Ability to anticipate needs and proactively take action.
Excellent customer service and interpersonal skills.
Proven ability to prioritize, multi-task, accept directives, and meet departmental objectives.
Strong attention to detail and organizational skills.
Ability to handle confidential information with discretion and professionalism.
Ability to be extremely reliable and report to work on time each and every day.

Responsibilities

Answers all main line phone calls and directs calls appropriately.
Greets all external visitors, vendors and candidates in a professional, courteous and friendly manner.
Updates Chicago office shared calendar and assigns conference rooms.
Coordinates meetings, including catering and IT set up.
Communicates with the building management as appropriate and authorizes all guests for security access.
Assist with facility management, including communication with building management.
Keeps inventory of all office supplies, orders supplies and keeps office stocked and well organized.
Coordinates Chicago office community service and philanthropic events.
Assists Human Resources in the onboarding process for new hires, including badges, workstation set-up, key distribution and creating the New Hire Binder.
Sorts and distributes incoming mail and manages FedEx and UPS deliveries.
Provides administrative support to various departments as needed and regularly completes ad-hoc assignments and projects.
Assist various departments with entering invoices into the OnBase system.
Places and receives messenger service orders and packages and notifies recipients.
Oversees the organization, preparation, set-up and clean-up of internal office events.
Maintains and keeps general office areas clean, neat and free of debris.
Provides back-up support for other administrative professionals when necessary.
Supports (their department’s) team and/or other departments on an as needed basis.
Willingly takes on additional responsibilities as requested in order to accomplish department and Company objectives.