About The Position

GENERAL OVERVIEW Supports and enhances the activities of the practice by providing administrative support and coordinating daily operations.

Requirements

  • Minimum 2 years of clerical support, insurance verification and registration experience in a medical office setting or equivalent education required.
  • Experience with multiple computer software programs required.
  • Driver's license may be required.

Nice To Haves

  • Associate's Degree preferred.
  • Dependent on work location, Medical Assistant program graduate may be preferred.

Responsibilities

  • Coordinates and oversees clerical functions.
  • Schedules patients for procedures, diagnostic testing, and/or office visits. Provides patients with instructions and serves as liaison between the physician and patients. Maintains physician(s) calendars.
  • Screens and directs telephone calls as appropriate. Takes appropriate actions and responds to internal and external customer inquiries.
  • Performs clerical and administrative functions such as preparation of correspondence, filing, sorting mail, data entry, faxing, and copying. Prepares and maintains reports, databases, and presentations utilizing appropriate software.
  • Supports front office including registration, chart preparation, insurance verifications, precertifications, and billing functions.
  • Assists with ordering and tracking of operational and clinical items.
  • Performs other duties as assigned or required. May travel to satellite office locations to support physician(s) as required.
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