Office Coordinator - Outpatient Private Practice
About The Position
Clinic Office Coordinator – Join a Patient-Focused Physical Therapy Team Company Overview Premier Therapy Associates in Omaha is a family-centric outpatient physical therapy clinic known for its supportive, collaborative environment and personalized patient care. Our team prioritizes meaningful relationships, one-on-one service, and a positive workplace culture where staff and patients feel genuinely valued. We believe healthcare should feel welcoming, human, and community-driven — and yes, our clinic dog Zeke helps make that happen. Job Summary As our Office Coordinator , you will play a vital role in creating an exceptional patient experience from the first phone call through the full course of care. Serving as the primary front-office contact, you’ll ensure smooth daily operations by coordinating scheduling, onboarding new patients, verifying insurance, and supporting communication between patients and clinicians. This is an ideal role for someone who thrives in a fast-paced, people-focused environment and enjoys being the organizational hub of a healthcare team.
Requirements
- High School Diploma or GED, required
- 1 year of experience working in a front office role
- Knowledge of insurance verification and authorization processes, preferred
- Strong organizational, multitasking, and communication skills
- Detail-oriented with strong problem-solving abilities
- Excellent customer service mindset and professionalism
- Ability to thrive in a collaborative, team-focused environment
Nice To Haves
- Prior experience in a Physical Therapy clinic is a plus!
Responsibilities
- Serve as the first point of contact, creating a welcoming and professional patient experience
- Schedule, reschedule, and manage patient appointments efficiently
- Complete patient registration, insurance verification, and authorization tracking
- Collect payments and manage patient balances accurately
- Monitor claims, denials, and insurance discrepancies
- Coordinate schedules and communicate changes or authorization needs with clinicians
- Maintain clear communication to support seamless patient care delivery
- Communicate with referral sources and respond promptly to requests
- Complete medical record requests accurately and efficiently
Benefits
- Supportive, close-knit clinic culture
- Meaningful work helping patients through recovery journeys
- Stable weekday schedule in a positive healthcare setting
- A team that values collaboration, humor, and community
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
