Office Coordinator - Wound Care

Lifepoint Health-posted 1 day ago
Full-time • Entry Level
Rutherfordton, NC
101-250 employees
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Front Office Coordinator – Wound Care Schedule: Full-time Weekdays Your experience matters Rutherford Regional Health System is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Front Office Coordinator joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team RRHS is thrilled to introduce a brand-new Wound Care department launching in January 2026, designed to deliver specialized care to our community. As the Front Office Coordinator, you’ll be an integral part of this exciting initiative; helping establish workflows, support patients, and collaborate with a dedicated clinical team in a dynamic, patient-centered environment.

  • Track and maintain business, statistical, and clinical data, ensuring accurate daily, weekly, and monthly reporting.
  • Perform accurate data entry and manage patient registration, scheduling, and insurance verification.
  • Maintain and organize patient records, charts, and correspondence in compliance with privacy and confidentiality standards.
  • Assist with financial processes, including charge posting, month-end reports, invoicing, and basic financial counseling under supervision.
  • Apply knowledge of third-party payer systems (Medicare, Medicaid, PPO, HMO) and hospital billing procedures.
  • Generate letters to referring physicians and handle mail, packages, and clinical specimens promptly.
  • Develop and maintain tracking systems for inquiries, marketing efforts, and program growth.
  • Manage office inventory, supplies, and ensure adherence to budget guidelines.
  • Demonstrate proficiency in computer applications (word processing, databases, spreadsheets) and hospital systems.
  • Provide excellent interpersonal, phone, and reception support while prioritizing workflow and assisting with special projects as needed.
  • Applicants should have a high school diploma.
  • CPR Certification
  • Minimum of two (2) years medical office experience preferred.
  • Computer experience in word processing, database programs and spreadsheets.
  • Excellent organizational skills, oral and written communication skills.
  • Additional education in the field of billing and coding or medical records preferred.
  • Transcription experience desirable.
  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
  • Professional Development: Ongoing learning and career advancement opportunities.
  • Free travel and entertainment discount program to ensure you enjoy your time away from work.
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