Office Coordinator (LOS ANGELES, CA BASED)

Arizona State University•Los Angeles, CA

1d•$70,304•Onsite

About The Position

Arizona State University (ASU) is looking for a professional, attentive, and welcoming Front Desk Office Coordinator to join the ASU California Center Broadway team. You will serve as the first point of contact for all visitors at ASU Broadway in Los Angeles. The center is in the Historic Herald Examiner building in the Downtown neighborhood of South Park. In this position, you will utilize your multitasking skills and knowledge of ASU California Center Broadway departments and programs to greet and assist visitors, answer phone calls, direct event guests and support the administrative operations of the front desk. You’ll work closely with other front desk staff and the Director of Operations to create a positive experience for all guests. You will use your knowledge of ASU to answer questions and connect visitors to the appropriate department, including alumni, prospective students, parents, community partners and curious Angelenos. Successful candidates will be excellent communicators, dependable, professional and organized with a commitment to providing excellent customer service. Successful candidates will also provide the information requested in the application instructions below.

Requirements

Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Nice To Haves

Experience working at a reception/lobby/front desk, including greeting and directing visitors and providing information about the organization
Experience providing a high level of customer service experience, preferably in an office or higher education setting
Experience performing a variety of administrative duties including answering phones and transferring calls, collecting and organizing information, maintaining phone and email lists, printing, reserving meeting space
Evidence of strong verbal and interpersonal skills
Ability to learn about a large organization and communicate to others about the organization
Demonstrated skill in following instructions
Demonstrated reliability
Highly organized and detail oriented
Experience using Microsoft Office (Outlook, Word, Excel, PowerPoint), Google Docs, Dropbox
Bilingual preferred
Knowledge of Arizona State University preferred
Knowledge of the Downtown Los Angeles and surrounding area preferred

Responsibilities

Greet all visitors, students and employees entering the building
Create a welcoming and professional environment for all students, visitors and employees, providing a high level of customer service
Register visitors in online visitor management system
Direct visitors according to the purpose of their visit: alert meeting hosts that visitor has arrived, direct to event or meeting location, facilitate access to secure areas of the building
Provide visitors with information about ASU in Los Angeles
Answer the primary ASU Broadway telephone number, route calls to the proper extensions, take and deliver messages
Work in tandem with the Office Coordinator at Grand to ensure alignment in processes between buildings
Look up meeting locations in the building space management system, make reservations for meetings and workspace
Perform a variety of administrative tasks in support of the building operations, meetings and events
Maintain a clean and organized reception area
Accept deliveries and mail, organize to be distributed to the correct recipients in a timely manner while also managing outgoing mail and packages for pickup
Print, fax and scan documents
Other duties as assigned