OFFICE COORDINATOR - Per Diem

Beth Israel Lahey Health•Newburyport, MA

20h•$19 - $26

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people's lives. Job Description: Are you ready to become a part of our dynamic Team? Office Coordinator - Per Diem The Office Coordinator provides excellent customer service performing clerical tasks related to assisting providers and patients within the medical office. Greets patients in a professional courteous manner at all times. Updates patient information including demographics, insurance updates and making necessary changes. Performs all front-office duties including, but not limited to: Check-in and check-out of patients, answering telephones, scheduling appointments, and collecting co-payments at time of check-in. Accurately records all patients seen at the time of service, cancelling or no-showing appointments within the schedule each day to insure accuracy in patient/provider schedule.

Requirements

High school diploma or equivalent
A minimum of one year similar experience in a medical administrative role preferred
Must possess verbal and written skills to communicate effectively and courteously with a diverse group of professional and non-professional members of the health care team, patients and family/significant others.
Must be capable of following established policies and procedures within the medical office.
Must have a working knowledge of third party payer guidelines.
Excellent communication skills.

Responsibilities

Provides excellent customer service performing clerical tasks related to assisting providers and patients within the medical office.
Greets patients in a professional courteous manner at all times.
Updates patient information including demographics, insurance updates and making necessary changes.
Performs all front-office duties including, but not limited to: Check-in and check-out of patients, answering telephones, scheduling appointments, and collecting co-payments at time of check-in.
Accurately records all patients seen at the time of service, cancelling or no-showing appointments within the schedule each day to insure accuracy in patient/provider schedule.