Office Coordinator - Primary Care

Hartford Healthcare • Glastonbury, CT

1d

About The Position

The Office Coordinator is responsible for managing the daily operations of the practice and performing a variety of administrative functions related to the daily operations of the practice. Supervises the administrative and clinical staff and practice operations including scheduling, work flow, service delivery and employee performance. Serves as primary resource to office staff on administrative matters including, but not limited to\: patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization. The Office Coordinator assists the clinical and medical staff in organizing and triaging care by accurately relaying pertinent patient information, adjusting the patient schedule as needed, scheduling and coordinating urgent care with other resources within practices and releasing health information in accordance with HIPPA requirements. Interviews candidates and makes hiring decisions in conjunction with the Office and/or Practice Manager. Acts as a liaison regarding daily operations and staff communication.

Requirements

• Strong communications skills and experience in a leading role required
• Ability to improve quality and productivity by identifying improvement opportunities

Nice To Haves

• Associate/bachelor’s degree and/or appropriate certification preferred
• Relevant experience in a fast-paced medical office highly preferred
• Previous management/supervisory or leadership experience preferred
• Knowledge and behaviors required to meet age specific patient needs (e.g. Pediatrics, Adolescents, and Geriatrics) preferred

Responsibilities

• Managing the daily operations of the practice
• Performing a variety of administrative functions related to the daily operations of the practice
• Supervising the administrative and clinical staff and practice operations including scheduling, work flow, service delivery and employee performance
• Serving as primary resource to office staff on administrative matters including, but not limited to\: patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization
• Assisting the clinical and medical staff in organizing and triaging care by accurately relaying pertinent patient information, adjusting the patient schedule as needed, scheduling and coordinating urgent care with other resources within practices and releasing health information in accordance with HIPPA requirements
• Interviewing candidates and makes hiring decisions in conjunction with the Office and/or Practice Manager
• Acting as a liaison regarding daily operations and staff communication

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees