Office Coordinator-General Internal Medicine

University of Tennessee•Memphis, TN

About The Position

Under the direction of an assigned supervisor, the Office Coordinator provides administrative support to program manager, lead health coaches and community health workers.

Requirements

High School Diploma or GED. (TRANSCRIPT REQUIRED)
Four (4) years of work-related experience; OR Bachelor's Degree in lieu of experience.
Ability to work in Microsoft Office Suite.
Ability to be self-motivated, tactful, and professional both in-person and virtually.
Excellent interpersonal, verbal, and written communication skills.
Excellent organizational and time management skills.
Ability to pivot as needed based on the needs of the organization.

Responsibilities

Greets and welcomes guests and clients to ensure registration effectiveness.
Facilitates client information for coaching services for billing
Enters screening information/intake assessment into EPIC for each new client.
Provides telephone support including answering all incoming calls and retrieves and takes messages for staff.
Set up and plans for any meetings at the Health Hub; includes catering, ordering, etc.
Manages and schedules all appointments for clients with Heath Coaches and Administrator, to ensure smooth functioning within the Health Hub.
Distributes monthly calendars for program administrator, lead coach, and health coach and schedules hub activity.
Logs office expenses and provides
Participates in outreach events.
Schedules clients follow-ups.
Updates websites, postings of marketing material, monthly event calendar, and other social media sites as needed.
Ensures the space is open for business during working hours and Health Hubs are staffed per schedule.