City Of Otsego-posted 8 months ago
Part-time • Entry Level
Otsego, MN
Executive, Legislative, and Other General Government Support

The Office Coordinator in the Utilities Department is responsible for understanding, communicating, documenting, resolving, and scheduling customer service requests. This role involves coordinating a variety of regulatory programs, including managing details, schedules, communication, and documentation. The Office Coordinator will identify, contact, schedule, and communicate meter replacements while monitoring associated inventories and staff availability, ensuring that resulting information is directed to Utility Billing. Additionally, the position requires performing administrative and clerical responsibilities, including data entries, graphics, and material presentations. The Office Coordinator will collaborate with multiple departments to ensure that accurate, efficient, and effective information is provided.

  • Understand, communicate, document, resolve and schedule customer service requests.
  • Coordinate a variety of regulatory programs including details, schedules, communication, and documentation.
  • Identify, contact, schedule, and communicate meter replacements while monitoring associated inventories and staff availability.
  • Perform administrative and clerical responsibilities, including data entries, graphics, and material presentations.
  • Collaborate with multiple departments to ensure accurate, efficient, and effective information is provided.
  • Three years of receptionist and administrative support experience
  • Proficiency in office computer systems
  • Customer service experience
  • High school diploma/GED
  • Administrative support training or certification
  • Experience working for a growing city or county
  • Completion of a 2-year program or degree
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service