Office Coordinator/Scheduler

Senior Helpers McKinney•McKinney, TX

17h

About The Position

Lead your office team to success! Our organization is looking for an organized, outgoing self starter to join our growing team. In this position, the office coordinator will assist with a variety of clerical and administrative duties. These tasks include greeting clients/caregivers, answering phones, managing email, mail correspondence and calendars. The coordinator will also manage scheduling, maintain physical and electronic files , inventory/ordering office supplies. As the first point of contact, the office coordinator needs to maintain a professional appearance and a warm and sincere demeanor at all times, via telephone and in-person. Enjoy Our Job Benefits: Health Insurance Dental Insurance Vision Insurance Paid Time Off Pay on Demand O ffice Coordinator/Scheduler Duties and Responsibilities Scheduling. Answer all calls in a warm and professional manner. Filing. Meet and greets for new clients/Caregivers. Respond to emails Manage mail correspondence Greet clients, caregivers and visitors Help maintain office calendar Perform data entry and filing tasks. Manage inventory of office supplies Ensure all communication is sent in a timely manner according to policy Answer and screen incoming phone calls in a pleasant, courteous manner Input client leads into home care software, and create and send client welcome packets and prospect information Input caregiver information into home care software Prepare client and caregiver files including Care Plan Binders, Client Welcome Packets, Employment Paperwork, and other documentation Perform general office functions such as sorting mail, data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessible Perform other clerical tasks as needed and assigned Office Coordinator/Scheduler Requirements and Qualifications High school diploma or GED certificate Associate degree or bachelor's degree preferred, but not required. Administrative or clerical experience required. Experience with Clear Care/Wellsky software a plus Computer proficiency Organizational and time management skills Attention to detail. Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills Calm and professional appearance Why Work for Senior Helpers? Great Place to Work® Certified —91% of our employees say Senior Helpers is a great place to work. We understand that our employees are with us to keep our business running and moving forward. Autonomy —We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging Task Variety —We provide an engaging workday that uses your various skill sets to avoid monotony About Senior Helpers: Since 2002, Senior Helpers® has been the nation's premier provider of in-home senior care, with locations all across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families and our employees. We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news.

Requirements

High school diploma or GED certificate
Administrative or clerical experience required
Computer proficiency
Organizational and time management skills
Attention to detail
Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills
Calm and professional appearance

Nice To Haves

Associate degree or bachelor's degree preferred, but not required
Experience with Clear Care/Wellsky software a plus

Responsibilities

Scheduling
Answer all calls in a warm and professional manner
Filing
Meet and greets for new clients/Caregivers
Respond to emails
Manage mail correspondence
Greet clients, caregivers and visitors
Help maintain office calendar
Perform data entry and filing tasks
Manage inventory of office supplies
Ensure all communication is sent in a timely manner according to policy
Answer and screen incoming phone calls in a pleasant, courteous manner
Input client leads into home care software, and create and send client welcome packets and prospect information
Input caregiver information into home care software
Prepare client and caregiver files including Care Plan Binders, Client Welcome Packets, Employment Paperwork, and other documentation
Perform general office functions such as sorting mail, data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessible
Perform other clerical tasks as needed and assigned