Office Coordinator-Ophthalmology
About The Position
Provides professional and administrative support to department and division leadership and faculty. Serves as Ophthalmology triage, responsible for handling urgent family needs. Ophthamology experience is preferred At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity. Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.
Requirements
- Bachelor's Degree and 1-2 years experience
- Associate's Degree and 3-5 years experience
- HS Diploma or equivalent and 5-7 years experience
Nice To Haves
- Ophthamology experience is preferred
Responsibilities
- Handle phone calls with urgent appointment requests
- Manage portal messages from families and internal departments, ensuring timely and accurate responses.
- Complete administrative tasks such as prior authorizations, FMLA paperwork, and other required documentation.
- Support clinic flow:
- Fill open appointment slots
- Respond to family requests
- Address urgent needs via phone while technicians are occupied with patients in clinic
Benefits
- The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.
- Learn more about Children’s Mercy benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
