Pro Service Hawaii-posted 3 months ago
$20 - $28/Yr
Full-time
Hybrid • Kapaa, HI
251-500 employees
Professional, Scientific, and Technical Services

As the Office Coordinator, you will be the frontline connection between ProService Hawaii and our clients, worksite employees, and vendors. You'll ensure seamless customer interactions while maintaining operational excellence and supporting various administrative functions.

  • Provide exceptional service to walk-ins and manage administrative tasks, including processing new hire paperwork, benefits forms, unemployment documents, and more.
  • Handle high volumes of incoming calls with efficiency, ensuring accurate routing and maintaining exceptional client satisfaction.
  • Manage payroll distribution, including printing, shipping, and maintaining distribution expenses within budget.
  • Oversee office management tasks, such as supply inventory, conference room scheduling, and vendor relationships.
  • Lead the Front Office Team by training new hires, running team huddles, and implementing process improvements to enhance service delivery.
  • Proven expertise in customer service, with a strong focus on relationship building and delivering exceptional results.
  • Administrative competence, including data entry, document processing, and scheduling across multiple departments.
  • Ability to manage high call and case volumes while maintaining efficiency and accuracy.
  • A passion for innovation, with a track record of improving processes to enhance operational effectiveness.
  • Familiarity with HR-related tasks, such as onboarding, benefits administration, and compliance.
  • Purpose-Driven Culture: Integrity, collaboration, and continuous improvement are at our core.
  • Empowerment & Innovation: We encourage bold thinking, challenge the status quo, and empower you to take ownership of projects that drive real change.
  • Growth Opportunities: With access to leadership development programs, mentorship, and clear career paths.
  • Competitive Pay & Benefits: The pay range for this role is $20.00 - $28.00 per hour, depending on experience and qualifications.
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