Office Coordinator I-Scheduler

Main Template•Santa Cruz, CA

10d•$26 - $32

About The Position

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The Santa Cruz County Psychiatric Health Facility (PHF) is a 16-bed locked acute psychiatric inpatient program for adults aged 18+, diagnosed with serious mental illness (SMI), experiencing a mental health emergency and require intensive treatment and support. Full Time; 8 am to 4:30 pm Monday - Friday -We anticipate that this role will last until May 2026 to cover a Leave of Absence. Expected starting wage range is $26.31 - $31.72. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. POSITION SUMMARY The Office Coordinator I works on a variety of administrative tasks and financial operations functions to support business operations. ESSENTIAL FUNCTIONS Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders Program/Department driven job duties: Assist with staff scheduling- this role will primarily be scheduling and reception work Order supplies (food, office, maintenance) Assist with events Prepares correspondence, agendas, meeting minutes/notes Assists leadership with special projects May serve as a relief or back up for the receptionist or other Administrative positions Calendars administrative tasks including MOU expirations, safety meetings, drills, etc. Helps coordinate and address maintenance requests Helps facilitate staff scheduling Duties and responsibilities may be added, deleted and/or changed at the discretion of management. Finance Driven Job duties: Facilitates Rep Payee services Facilitates Trust Banking services Prepares and validates payroll Enters AP batches weekly into accounting software Monitors client eligibility at admission/enrollment and throughout stay Prepares and reviews credit card entries Provides and maintains revenue information; provides billing information to A/R department and County agencies Records and deposits cash receipts Determines monthly journal entries required and confirms correct information is on reports Organizes, secures and maintains all files, records, cash, cash dispensing and cash equivalents in accordance with policies and procedures Medical Records Driven Job duties: Basic chart preparation and following checklists for charts to assure compliance with standards (notes deficiencies) Orders medical records forms and supplies Safeguards confidential information per policies and requirements Human Resources Driven job duties: Maintains personnel files per standard and checklist Distributes HR information to program personnel as directed by Corporate HR Assists in promoting open positions Schedules Interviews, prescreens potential candidates, checks references, schedules physicals, creates conditional offer packets and coordinates the conditional offer process Tracks new hire paperwork and documentation including credentialing Enters information into TOP/Relias Runs and tracks MVR reports Processes Shoes for crew’s orders Maintains OSHA logs and completes Workers' Compensation Reports, completes incident reports. Participates and helps coordinate Safety Meetings Close out terminated files Information Technology driven job Duties: Acts as point of contact between program and IT for maintenance of phones, computers, hardware and software Provides limited computer systems support to staff Position requires driving own personal vehicle for company business such as trainings, offsite meetings, etc.

Requirements

High School or GED
One (1) year of administration experience
Knowledgeable and proficient in MS Office programs
Experienced entering data into computer systems
Must be at least 18 years of age
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification.
Position requires driving, valid driver’s license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment.
Additional regulatory, contractual or local requirements may apply

Nice To Haves

Two (2) years of administration experience
Experience in Healthcare field

Responsibilities

Assist with staff scheduling- this role will primarily be scheduling and reception work
Order supplies (food, office, maintenance)
Assist with events
Prepares correspondence, agendas, meeting minutes/notes
Assists leadership with special projects
May serve as a relief or back up for the receptionist or other Administrative positions
Calendars administrative tasks including MOU expirations, safety meetings, drills, etc.
Helps coordinate and address maintenance requests
Helps facilitate staff scheduling
Facilitates Rep Payee services
Facilitates Trust Banking services
Prepares and validates payroll
Enters AP batches weekly into accounting software
Monitors client eligibility at admission/enrollment and throughout stay
Prepares and reviews credit card entries
Provides and maintains revenue information; provides billing information to A/R department and County agencies
Records and deposits cash receipts
Determines monthly journal entries required and confirms correct information is on reports
Organizes, secures and maintains all files, records, cash, cash dispensing and cash equivalents in accordance with policies and procedures
Basic chart preparation and following checklists for charts to assure compliance with standards (notes deficiencies)
Orders medical records forms and supplies
Safeguards confidential information per policies and requirements
Maintains personnel files per standard and checklist
Distributes HR information to program personnel as directed by Corporate HR
Assists in promoting open positions
Schedules Interviews, prescreens potential candidates, checks references, schedules physicals, creates conditional offer packets and coordinates the conditional offer process
Tracks new hire paperwork and documentation including credentialing
Enters information into TOP/Relias
Runs and tracks MVR reports
Processes Shoes for crew’s orders
Maintains OSHA logs and completes Workers' Compensation Reports, completes incident reports. Participates and helps coordinate Safety Meetings
Close out terminated files
Acts as point of contact between program and IT for maintenance of phones, computers, hardware and software
Provides limited computer systems support to staff

Benefits

Paid Time Off: For Full Time Employee it is 16.7 days in your first year
Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
Online University Tuition Discount and Company Scholarships
Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
For more information visit: https://www.telecarecorp.com/benefits
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

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