Office Coordinator, Hospice

Novant Health • Salisbury, NC

43d • Onsite

About The Position

We are seeking a compassionate and organized Office Coordinator to support the daily operations of our hospice team. This role is essential in ensuring smooth administrative processes and providing excellent support to staff, patients, and families. This role supports both inpatient and outpatient Hospice teams. Provides and coordinates administrative and clerical support to department or service line. Location: Glen Kiser Hospice House, Salisbury NC Schedule: Full-time, 8am-5pm, Monday - Friday (no call, no weekends)

Requirements

• High School Diploma or GED, required.
• Minimum of two years successful experience in interacting with the public, required.

Nice To Haves

• One year experience in a healthcare environment, strongly preferred.
• Epic experience, highly preferred

Responsibilities

• Manage front office operations, including answering phones, greeting visitors, and handling correspondence.
• Maintain patient records and ensure timely documentation in compliance with regulatory standards.
• Processing referrals and entering authorizations.
• Coordinate scheduling for clinical staff and patient visits.
• Assist with billing, insurance verification, and data entry.
• Order and track medical supplies and office inventory, inpatient and outpatient
• Support team communication and assist with internal reporting and time keeping.
• Uphold confidentiality and demonstrate empathy in all interactions.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees