Office Coordinator (Entry-Level)

1st Response Pest Management•Powell, OH

3d•Onsite

About The Position

Office Coordinator (Entry-Level) 1st Response Pest Management - Powell, Ohio Are you looking for more than "just a job"? Do you enjoy talking with people, solving problems, and learning how a real business runs? Are you reliable, hardworking, and ready to build a career in an essential industry? (not just doing a job but building a career) If so, 1st Response Pest Management may be the right place for you. About 1st Response Pest Management 1st Response Pest Management is a locally owned, family-operated company providing residential and commercial pest control services to Powell and surrounding communities. We provide professional pest control services using safe, effective, and environmentally responsible methods. Pest control is an essential service . When people have a problem in their home or business, they call us - and we respond. That responsibility matters to us, and so does the way we treat our customers and our team. We take pride in doing the job the right way. We are celebrating our 20-year anniversary in 2026 , and we are growing. That growth creates real opportunities for people who want to learn, contribute, and advance. About the Role This is an entry-level Office Coordinator position designed for someone who wants to learn the business from the ground up. Many of our best long-term team members started in the office learning: How customers are supported How services are scheduled and delivered How a service business actually operates day to day You do not need pest control experience. You do need to show up, pay attention, and be willing to learn. What You'll Do As an Office Coordinator, you will: Answer phones and communicate with customers professionally Schedule and coordinate pest control services Assist customers with questions and service needs Support office workflows and daily operations Learn our systems, processes, and "the 1st Response way" Work closely with the office team, technicians, and leadership Over time, you will take on more responsibility as you learn the business. What We're Really Looking For We can train skills. We cannot train attitude or work ethic. Our top priorities are: Reliability and Attendance (Non-Negotiable) This is an in-office role, 8 hours per day, 5 days per week. Consistent attendance is critical. Positive Attitude, Desire to Learn, Ambition to Succeed We are looking for someone who wants to grow, improve, and be part of a team - not someone just looking to pass time. Qualifications Strong communication and customer service skills Professional, friendly demeanor Ability to learn new systems and processes Basic computer skills (email, spreadsheets, general office software) Dependable, punctual, and organized Prior office or pest control experience is not required We will train the right person. Technology Expectations You don't need to be an IT expert - but you do need to be comfortable with technology. This role requires someone who: Is comfortable using computers daily Can navigate email, downloads, uploads, printing, and scanning Learns new software and systems quickly Can help others with basic tech tasks when needed Who This Role Is a Good Fit For This role is a strong fit for someone who: Enjoys helping people and communicating clearly Is dependable and takes pride in showing up Wants to learn a business deeply over time Is interested in long-term growth, not quick turnover We are building for the future. The right person can grow significantly here - but growth comes from consistency, learning, and commitment over time. Benefits Full-time, stable employment Paid Time Off (PTO) Dental and vision insurance Professional development support 401(k) with company match after one year Paid vacation after one year Supportive, team-oriented work environment Ready to Apply? If you're dependable, motivated, and ready to learn, we'd love to hear from you. Please complete our short, mobile-friendly application. We look forward to meeting you. Location: Powell, OH 43065

Requirements

Strong communication and customer service skills
Professional, friendly demeanor
Ability to learn new systems and processes
Basic computer skills (email, spreadsheets, general office software)
Dependable, punctual, and organized
Reliability and Attendance (Non-Negotiable) This is an in-office role, 8 hours per day, 5 days per week. Consistent attendance is critical.
Positive Attitude, Desire to Learn, Ambition to Succeed
Is comfortable using computers daily
Can navigate email, downloads, uploads, printing, and scanning
Learns new software and systems quickly
Can help others with basic tech tasks when needed
Enjoys helping people and communicating clearly
Is dependable and takes pride in showing up
Wants to learn a business deeply over time
Is interested in long-term growth, not quick turnover

Nice To Haves

Prior office or pest control experience is not required
We will train the right person.
You don't need to be an IT expert - but you do need to be comfortable with technology.