Office Coordinator/Administrative Assistant

Rc Health Services • Houston, TX

396d

About The Position

The Office Coordinator/Administrative Assistant at RC Health Services plays a crucial role in ensuring the smooth operation of the office and providing exceptional customer service. This position involves managing front desk activities, assisting with EMS administrative responsibilities, and supporting various teams within the organization. The successful candidate will be the first point of contact for clients, students, vendors, and staff, contributing significantly to the overall success of the office operations.

Requirements

• High school diploma or equivalent; Associate degree or Certification in Office Administration or related field is a plus.
• 1-2 years of experience in a similar role.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to multitask, prioritize tasks effectively, and show initiative.
• Must be able to work as part of a team and have a friendly demeanor.
• Strong customer service skills.
• Experience in handling a wide range of administrative and executive support related tasks with the ability to work independently with little or no supervision.
• Strong written and verbal communication skills needed to produce comprehensive reports, compose professional emails, assign tasks, and accept and relay instructions from upper management.
• Occasional travel to offsite training locations and Spring or Pearland offices.
• Excellent computer literacy skills, including proficiency in using various office software and computer applications.

Responsibilities

• Answer phone calls and emails while providing excellent customer service.
• Provide potential and existing students with necessary information about the EMS Program.
• Assist the EMS team as necessary.
• Check in and assist students with any questions or concerns they may have and ensure a smooth registration process.
• Audit student registrations and issue provider cards to instructors when necessary.
• Manage upcoming classes by creating rosters, checking calendars and instructor invites, verifying class times, prices, and auditing class sizes and registration numbers.
• Maintain a clean and organized office environment by taking care of daily office maintenance tasks such as taking the trash out, restocking supplies, light cleaning, and making coffee in the morning.
• Maintain accurate inventory and cleaning sheets for classrooms, ensuring that necessary supplies are ordered in a timely manner.
• Assist with the class tracker for your office, scheduling on-sites, collecting payments from students, and sending quotes and invoices.
• Be available to work 1 or 2 Saturdays a month as the weekend coordinator.
• Assist instructors with any questions or concerns they may have, and document student orders properly and efficiently.
• Maintain instructor availability monthly and assist with class scheduling for each quarter, or as needed.
• Update instructor training trackers and schedule appropriate instructor training.
• Create schedule and calendar reports for the upcoming week every Friday and send them to the appropriate team members.
• Perform additional responsibilities as needed.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED