Office Clerk

AAAG-Illinois LLC • Morton, IL

1h

About The Position

America’s Auto Auction (AAA) is a full-service used-vehicle auction provider specializing in the wholesale remarketing of vehicles for business-to-business customers. Our mission is simple: to deliver exceptional service and reliable operational execution for both dealers and institutional partners.

America’s Auto Auction – Greater Peoria is currently seeking a detail-oriented Office Clerk to join our team. In this role, you will support daily office operations while helping create a positive, customer-first experience for both buyers and sellers. You’ll play a key part in delivering efficient, thoughtful service, ensuring accuracy in documentation, and upholding company standards for compliance, quality, and service excellence.

Requirements

• High School diploma or equivalent required
• 1–3 years of auction experience or 2–4 years of dealership experience strongly preferred
• Strong written and verbal communication skills with the ability to build effective working relationships
• Ability to thrive in a high-performance, fast-paced team environment
• Proficient computer skills, including effective use of the Internet and Microsoft Office
• Adaptable and able to work effectively in a constantly changing environment
• Excellent customer service and problem-solving skills
• Strong telephone and interpersonal skills
• Highly organized with strong attention to detail
• High energy level and self-motivated approach to work
• Solid product knowledge or ability to learn quickly
• Ability to sit or stand for extended periods of time
• Ability to perform repetitive tasks as required

Nice To Haves

• 1–3 years of auction experience or 2–4 years of dealership experience strongly preferred

Responsibilities

• Provide friendly, knowledgeable, and professional service to both Buyers and Sellers
• Answer incoming telephone calls promptly and professionally
• Operate office equipment efficiently, including copier, scanner, fax, and adding machine
• File paperwork accurately in designated locations
• Follow instructions and direction from management
• Assist with the collection of past-due accounts as needed
• Accept and process vehicle payments
• Verify the accuracy and completeness of vehicle titles
• Document and track the transfer of titles and checks

Benefits

• Medical
• Dental
• Vision
• FSA
• 401K
• Short Term Disability
• Long Term Disability
• Life Insurance
• Accidental Death and Dismemberment
• Accident Insurance
• Critical Illness
• Hospital Indemnity
• Employee Assistance (EAP)
• Paid Holidays
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees