Office Clerk
About The Position
Join the team at Sterling CDJR South in Maurice, LA, where our Office Clerk plays a key role in supporting daily dealership operations and delivering a positive customer experience. The Office Clerk is a multifaceted role that supports administrative, accounting, and customer service functions at the dealership. This position is responsible for processing receipts, deposits, reconciliations, and vehicle deal documentation with a high level of accuracy, professionalism, and confidentiality. The Office Clerk works closely with the Finance and Insurance (F&I) team, assists with inventory-related tasks, and provides customer-facing support, including service follow-up calls and oversight of the Loaner Car process.
Requirements
- Prior experience in an accounting-related role and/or a dealership environment strongly preferred
- At least one year of customer service experience is required; office setting experience is a plus
- Demonstrated ability to handle confidential information with professionalism and integrity
- Ability to work collaboratively with accounting staff and cross-functional departments
- Proficiency in dealership management systems, with Reynolds and Reynolds preferred
- Working knowledge of Microsoft Excel, Word, and Outlook
- Strong organizational skills and attention to detail
- Ability to prioritize tasks, multitask, and meet deadlines with minimal supervision
- Must be willing to submit a pre-employment background check and drug screen
- Valid driver’s license with a clean driving record and minimum age of 18
- High school diploma or equivalent required
- Full-time, Monday-Friday with some Saturdays 8:00AM-12:00PM
Responsibilities
- Process and issue receipts for Parts and Service invoice payments
- Review and process all vehicle deals, ensuring documentation is complete and accurate
- Prepare daily deposits and accurately log all incoming funds, including down payments and accounts receivable payments
- Collaborate with F&I Managers to ensure deals are submitted correctly and in a timely manner
- Reconcile credit card transactions and record payments accurately
- Stock in all new and used vehicle inventory
- Conduct service follow-up calls to customers, addressing concerns and escalating issues as appropriate
- Oversee the Loaner Car process for service customers
- Answer incoming calls and assist customers with general questions
- Provide administrative support to the Office Manager and accounting team as needed
Benefits
- Medical, Dental, Vision, & Disability Insurance
- 401(k) with employer matching
- Company-paid Life Insurance
- Paid Holidays, Vacation, and Sick time
- Hourly-paid position with guaranteed 40 hours per week!
- Employee vehicle pricing and discounts on products & services
- Long-term job security with a growing company
- Referral bonus programs
- Family-owned and operated
- Career Progression with paid ongoing training
- Professional work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
