Southeastern Integrated Care LLC-posted 5 days ago
Full-time • Entry Level
Onsite • Concord, NC
11-50 employees

The Office Based Program Assistant is part of the Assertive Community Treatment (ACT) team OR Substance Abuse Comprehensive Outpatient Treatment (SACOT) team that provides person-centered services addressing a breadth of beneficiary’s needs, helping him or she achieve their personal goals.

  • Organizing, coordinating, and monitoring all non-clinical operations of the ACT or SACOT Team;
  • Managing medical records;
  • Operating and coordinating the management information system;
  • Maintaining accounting and budget records for beneficiary and program expenditures;
  • Entering and tracking team performance and beneficiary outcome data, as well as running reports on such data;
  • Providing support to the team by receiving calls and responding to office walk-ins, triaging and coordinating communication between the team and individuals;
  • Actively participating in the daily team meeting, assisting with organizational recordkeeping and scheduling activities;
  • Collaborate with ACT or SACOT staff to ensure that beneficiary programs are operating as intended;
  • Other duties as assigned.
  • High school diploma, GED, or equivalent;
  • Minimum of one year experience in a clinical or clerical setting;
  • A combination of education and experience may be acceptable;
  • Ability to problem solve;
  • Excellent communication and organizational skills;
  • Demonstrated proficiency with Microsoft Office/Google Workspace applications;
  • Ability to empathetically interact with beneficiaries and their families;
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service