Office Associate (Avon, OH)

Levin Furniture & Mattress • Avon, OH

2d

About The Position

Levin Furniture & Mattress is Hiring a Full-Time Office Manager in Avon, OH! Walk-In & fill out an Application Form or Apply Online NOW! Were a family-owned company with a history of caring for our employees, customers, and community! Join the Levin Team Today - Working Here Feels Like Home! Levin Furniture & Mattress Compensation and Benefits Program Offers: Increased Pay Rates - Earn more at Levin Paid Training - A Blended Training Approach Growth Opportunities Levins loves to promote from within Great Benefits Medical, Dental, Vision, Life & Disability Insurance, 401K, and PTO Generous Employee Discount Friendly, Supportive Work Environment Beautiful Showroom with Top Brands & Trends Office Manager Job Description/Duties:

Requirements

• Must have flexibility/availability to work a retail hours/scheduling; this includes days, evenings, weekends, holidays and/or special events.
• Must have excellent verbal and written communication skills, as well as listening skills.
• Must have outstanding customer service skills.
• Must be detail oriented and have excellent organizational and interpersonal skills.
• Ability to meet all physical demands and requirements of the position.
• High School Diploma and/or GED Equivalent and above.

Nice To Haves

• Previous Customer Service/Clerical/Office/Administrative experience is highly preferred.
• Retail and/or service industry experience a plus.
• Experience and/or proficiency with computerized-based systems and technologies, i.e. Windows, Microsoft Office, POS Systems, digital/mobile devices, etc.

Responsibilities

• Accurately enters information regarding sales transactions and order information into POS system.
• Verifies all information related to orders is accurate; identifies and corrects discrepancies
• Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance with corporate guidelines.
• Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
• Completes and processes credit applications, payments and financing paperwork.
• Verifies all paperwork for order processing is accurate.
• Communicates with internal and external personnel in a professional and timely manner.
• Maintains accurate files and processes in order to maximize productivity.
• Performs clerical support for store staff as needed.
• Trains, schedules and oversees daily office procedures.
• Reports accurate information in E-time for payroll.
• Review policy violations with 2nd level manager and write and deliver corrective actions as instructed.
• Verify accounts receivable each month, submit monthly reports to your supervisor & notify your supervisor of delinquent accounts.
• Balance gift certificates monthly.
• Other duties as assigned.

Benefits

• Increased Pay Rates - Earn more at Levin
• Paid Training - A Blended Training Approach
• Growth Opportunities Levins loves to promote from within
• Great Benefits Medical, Dental, Vision, Life & Disability Insurance, 401K, and PTO
• Generous Employee Discount
• Friendly, Supportive Work Environment
• Beautiful Showroom with Top Brands & Trends

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees