Office - Associate

SSA Group, LLC • Denver, CO

22h • Onsite

About The Position

SSA Group works with zoos, aquariums, museums, and other cultural attractions, integrating dining, retail, admissions, and more. We increase revenue opportunities for partners across the United States. With over 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry. SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on best practices in our industry; we customize best practices for each partner to set the bar higher. We do all we can to further the mission of our partners because their guests and the communities they serve deserve it. The Office Associate position involves assisting operational managers and park staff, supporting recruiting and onboarding new employees, and maintaining a clean, safe, and organized work environment. This role also includes upholding company policies, providing administrative support such as answering phones and word processing, and communicating documentation discrepancies. Key responsibilities extend to maintaining and securing the cash room, issuing and checking in banks, assisting with uniform handling, performing cash pick-ups, change orders, and reconciling daily receipts. The Office Associate is also responsible for managing I-9 forms and employee file maintenance, and contributing to community efforts through hiring, engagement activities, and giving back initiatives.

Requirements

• Strong interpersonal and communication skills.
• Ability to read, count, and write to accurately complete all documentation and daily paperwork.
• Exceptional problem-solving and decision-making skills, with strong organizational abilities.
• Demonstrated financial management, analytical, and planning skills.
• Thrive in a team environment while working independently, showing flexibility in a fast-paced setting.
• Proficient in office functions, including online cash management systems, POS systems, and Excel.
• Physical ability to lift and move boxes (10-35 lbs), and stand for extended periods as required.
• Ability to work varied hours, including nights, weekends, and holidays, as needed.
• Two-three years cash handling experience.
• All education backgrounds accepted.

Nice To Haves

• Two years administrative experience preferred.

Responsibilities

• Assist operational managers and park staff as needed, as delegated by the Administrative Operations Manager.
• Support recruiting efforts and onboarding of new employees.
• Maintain a clean, safe, and organized work environment.
• Uphold company policies and procedures.
• Provide administrative support, including answering phones and word processing.
• Communicate documentation on discrepancies to the Administrative Operations Manager and other responsible staff.
• Maintain and secure the cash room, ensuring limited access and adherence to company policies.
• Issue and check in all banks, ensuring all paperwork and daily closing sheets are completed.
• Assist with uniform handling in the absence of the Administrative Operations Manager.
• Perform cash pick-ups, change orders, and reconcile daily receipts as needed.
• Manage I-9 forms and employee file maintenance.
• Contribute to community efforts through hiring, engagement activities, and opportunities for giving back.
• Perform other tasks as deemed necessary.

Benefits

• Hourly, Non-Exempt.
• Pay is based on range in consideration of relevant job experience and certification/education
• Employee Assistance Program
• Get Paid Early
• Tuition Discount through Partnership College
• Parental Leave
• Meal Plan & employee Discounts
• Accrued paid sick leave provided in accordance with state law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees